Operational Coordinator

2 weeks ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Job overview

We have an exciting opportunity for a Support Secretary in the Community Paediatric Team based at Colchester Hospital. 

We are looking for an enthusiastic and motivated person who is flexible and has excellent typing, administration and communication skills. You will need to ensure all clinical correspondence is typed and processed within specific timescales. 

You will work as part of a friendly secretarial team, in a busy and vibrant office. You will need to be able to prioritise your workload, work without directs supervision and also use your initiative.

PLEASE NOTE THAT THIS VACANCY MAY CLOSE EARLY IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS - EARLY APPLICATIONS ARE ENCOURAGED.

Main duties of the job

Consistent provision of comprehensive and efficient secretarial and administrative support. To utilise and incorporate the required technology/hospital systems including Big Hand/Evolve/Medway and any other new technology or system(s) that are introduced. 

To use your own initiative, managing, prioritising, planning and organising own time using extensive knowledge, skills and experience.

To be a ‘Team Player’ working in a way that encourages high performance from other staff, with the aim of maintaining optimum efficiency within the department. To support other team members to deliver an efficient administrative and secretarial service

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -

Detailed job description and main responsibilities

Full details of the responsibilities and duties of this role can be found on the attached job description

Person specification

Experience

Essential criteria

Proven experience of working in a similar role Band 2 or equivalent Use of Microsoft packages, including Word, Excel and Outlook Experience of using a digital audio transcription device

Desirable criteria

Practical experience of working in a clinical support role Experience of using the Portal System Experience of Medical terminology

Qualifications

Essential criteria

At least 3 GCSEs or equivalent at A to C Grade to include maths and English Training in Business Administrations NVQ Level 3, RSA or equivalent

Desirable criteria

AMSPAR or equivalent

Knowledge

Essential criteria

General Secretarial Knowledge General Administration Knowledge Microsoft packages

Desirable criteria

Big Hand or similar digital dictation system NHS experience in a similar role Portal/CRIS 18 week pathway/PTL/RTT

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