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Senior Billing Clerk

1 month ago

St Albans, United Kingdom Motor Fuel Group Full time

Description

JOB TITLE SENIOR BILLING CLERK

IMMEDIATE MANAGER BILLING SUPERVISOR

JOB PURPOSE

The Senior Billing Clerk will be part of a small team responsible for the Contract Manager (Franchisee) sales ledger and associated billing, for Motor Fuel Group (MFG).

Reporting to the Billing Supervisor they will be required to support the other Billing Clerks with their queries and tasks, escalating material matters to the Billing Supervisor and have an improvements focused mindset, identifying and implementing improvements to billing processes. 

In addition, they will raise invoices and credit notes to/from Contract Managers for various operating charges, organise payment collection via direct debit, reconcile and manage Sales Ledger accounts and answer customer queries.

Using previous Sales Ledger experience, it is expected that the Senior Billing Clerk will be able to identify problems before they develop and suggest workable solutions.

MAIN ACCOUNTABILITIES

To identify and implement improvements to existing billing processes, updating the process documentation as applicable. To issue Invoices and Credit Notes to Site Contract Managers, for the cost of various goods and services across over + sites. To collect regular payments via Direct Debit. To create the weekly Contract Manager credit refund runs. To resolve queries raised by the Contract Manager Network. To identify potential problems / issues and take appropriate action to mitigate risk. To liaise with third parties to improve the frequency and accuracy of the invoices provided To test NetSuite upgrades and new Billing systems (e.g. modules). To process self-billing invoices to the Contract Manager Network. To manage changeovers within the Contract Manager Network ensuring that the master database is updated. To process Contract Manager Direct Debit mandate changes. To maintain the allocated Billing balance sheet reconciliations and keep them up to date. To deputise for the Billing Supervisor when required To perform other ad hoc duties as required (for accounts and other departments).

KNOWLEDGE & SKILLS REQUIRED

Minimum 4 years of Sales Ledger / Billing experience. Effective communication skills; both verbal and written. Highly computer literate with good working knowledge of Microsoft Office, particularly Excel, and finance packages such as Netsuite or Oracle. Coaching and supportive approach to team members Excellent organisational skills, ability to prioritise tasks and to work to deadlines. Ability to achieve targets whilst maintaining accuracy, highly numerate. Develops positive working relationships with colleagues and external contacts. Analytical and problem-solving skills. A good eye for detail and a pride in their work done. A flexible approach to achieving team priorities.

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