Caseworker

Caseworker

We have an exciting opportunity for a Caseworker specialising in Domestic Abuse to join the Multi-Crime team in Devon & Cornwall, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

County/Borough Devon & Cornwall Office location Home based in Devon and Cornwall. Local office at Suite 1, First Floor, Argosy House, Longbridge Road Plymouth PL6 8LD Full time/Part time Full time Hours per week 37.5 Work schedule 9am to 5pm Monday to Friday with requirement to work 10:15am to 6:15pm one day per week on a rota basis Basic Salary £26,010 per annum plus £350 per annum Home Working Allowance Allowances Home Working Contract type Permanent DBS required? Yes Police vetting required? No Closing Date 24/05/2024 Ref No 5515

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression

About the role:

This role is home-based and is open to applicants living in Devon and Cornwall who have access to an appropriately confidential space in which to work. Regular travel will be required both to our office in Plymouth & throughout Devon and Cornwall. Usual working hours will be Monday to Friday 9am to 5pm, however you will need to provide cover 1 day per week working 10:15am to 6:15pm on a rota basis & there may be an occasional need to work outside core hours to meet the demands of the role.

As a Domestic Abuse Caseworker you will:

Develop, deliver and monitor safety and support plans for those affected by crime (primarily domestic abuse) who accept ongoing support which will include providing resources, interventions, and information to all service users Work alongside and oversee the casework management of a small number of volunteer supporters Liaise and actively engage with other local domestic abuse providers to share information on the VS service offer and options for survivors Take part in wider VS development around domestic abuse  Working as part of a team with staff and the volunteer team to provide a seamless service to clients

You will need:

Understanding of the impact of crime on victims such as domestic abuse, sexual violence, hate crime and anti-social behaviour Effective verbal and written communication skills Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s) Ability to balance competing needs and priorities Ability to work independently and as part of a team Experience of building effective working relationships across internal and external stakeholders Personal resilience to manage exposure to highly emotional or sensitive demands of the role Ability to manage a caseload including complex case management Ability to use generic IT applications competently. 

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