GP Receptionist
1 month ago
Job summary
Working Hours:
Monday, Wednesday, Thurs and Friday 1pm till
Tuesday 10am till
30 Hours Per Week
It is the responsibility ofeach receptionist to assist in the smooth running of the Practice in general,and the reception area in particular, and to project a positive and friendlyimage to our patients and other professionals who may contact us either inperson or via the telephone.
Main duties of the job
To ensure that all visitors and telephone callers tothe practice are greeted professionally.
To ensure all telephone calls are managedappropriately.
To manage the flow of patients arriving at thereception desk, for appointments, prescriptions, or queries.
To ensure the clinical staffs receive medical recordsas requested.
To ensure that repeat prescriptions are generatedaccurately and efficiently, within the 48 hours specified by the practice.
To facilitate patients accessing the clinical careprovided by the practice.
To support the GPs and Nurses in providing that care.
To act as first point of contact for anyone accessingthe practice.
About us
Welcome to Dr Bhima's surgery.
Our mission statement is:
"The high quality of healthcare we provide will be an efficient and effective service, responsive to the patient demand and accessible to all"
We operate from the first Lift Building in Rochdale, a building designed for service delivery to the local community in the 21st Century, offering a new style of delivery services to patients across the Rochdale Borough. It is fully accessible to all patients.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such asopening hoursandhow to register, youll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Job description
Job responsibilities
Reception duties:
Greeting and booking in or patients for surgeries andclinics.
Dealing with patient enquiries efficiently andcourteously.
Receiving and recording of telephone messages takingappropriate action.
Making appointments on EMIS, by processing appointmentrequests for today, future appointments from patients in person and on thetelephone.
Dealing with all telephone queries/requests from patientsand acting as liaison with the Doctors/Nurses as necessary.
Processing repeat prescriptions.
Taking home visit requests.
Receiving specimens from patients, ensuringall their details have been recorded whilst following Health & Safetypolicy.
Receiving, actioning and workflow ofemails and clinical correspondence.
Tidying waiting room after surgery,ensuring premises are kept tidy between visits from the cleaning staff, tidyand sort magazines and leaflets, discarding old and damaged items as necessary.
Administrationduties:
To have a thorough knowledge of allpractice policies and procedures
To work in accordance of writtenprotocols
Provide administrative support forclinical staff.
Electronic filing of patient recordswhen needed.
Registering new patients followingthe Registration Protocol.
Scanning of documents onto themedical system.
To send letters to patients asnecessary.
Photocopying of notes and otherinformation.
Amending details on EMIS Changeof address, telephone numbers etc.
OtherInformation:
Cover for other Reception teammembers may be required for sickness and annual leave.
Ensuring building security/premisesat the end of the day and ensure the building is totally secured, internallights off and alarm activated.
To carry out any other duties agreedbetween employee and the practice to ensure the smooth running of the practice.
Person Specification
Qualifications
Essential
Educated to GCSE level or equivalent
Desirable
C or above in Maths
Experience
Essential
Experience of working with the general public Experience of administrative duties
Desirable
Experience of working in a health care setting OR experience as a team lead or supervisor in a customer service settingWe have other current jobs related to this field that you can find below
-
Gp Receptionist/administrator
2 weeks ago
Rochdale, United Kingdom Stonefield Street Surgery Full timeStonefield Surgery is a warm and welcoming GP surgery based in a village setting in a New Purpose built Premises, that we share with another Practice. We are looking for an efficient receptionist to join our team. For this vacancy the post holder must be available to work on a **Friday until 6:30pm. ** There will also be 1 other late shift until 6.00pm You...
-
Medical Receptionist
6 days ago
Rochdale, United Kingdom Mark Street Surgery Full timeAn exciting opportunity has arisen for a reliable and flexible person to join a friendly, forward thinking and innovative GP Practice. Generous Salary - dependent on experience 25 days plus 8 bank holidays, increasing to 27 days after 5 years’ service, increasing to 29 days after 10 years’ service NHS Pension Sickness scheme in place Mark Street...
-
Medical Receptionist
3 weeks ago
Rochdale, United Kingdom Mark Street Surgery Full timeAn exciting opportunity has arisen for a reliable and flexible person to join a friendly, forward thinking and innovative GP Practice. Hours: 37 hours per week Generous Salary - dependent on experience 25 days plus 8 bank holidays, increasing to 27 days after 5 years’ service, increasing to 29 days after 10 years’ service NHS Pension Sickness scheme...
-
Medical Receptionist
3 weeks ago
Rochdale, United Kingdom Hope Citadel Healthcare Full timeDo you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service. The Kingsway Medical Practice is run by Hope Citadel Healthcare, we are a team...
-
Receptionist
2 weeks ago
Rochdale, Rochdale, United Kingdom Northern Employment Services Full timeWe are currently recruiting for a Medical Receptionist to join our client on a short-term temporary basis. This is a great opportunity for anyone looking for immediate work and looking to gain addition experience within a medical environment.Duties And Responsibilities of a Medical Receptionist Processing blood results and forwarding to GP's General admin...
-
Medical Receptionist
4 weeks ago
Rochdale, United Kingdom Hope Citadel Healthcare Full timeDo you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service. Kirkholt Medical Practice is run by Hope Citadel Healthcare, we are a team of...
-
Medical Receptionist
2 weeks ago
Rochdale, Rochdale, United Kingdom Hope Citadel Healthcare Full timeDo you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service.The Kingsway Practice is run by Hope Citadel Healthcare, we are a team of GP...
-
Medical Receptionist
2 weeks ago
Rochdale, Rochdale, United Kingdom Hope Citadel Healthcare Full timeDo you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service.Kirkholt Medical Practice is run by Hope Citadel Healthcare, we are a team of GP...
-
Medical Receptionist/administrator
1 week ago
Rochdale, United Kingdom Yorkshire Street Surgery Full timeJob summary Main duties of the job - Ensure an effective and efficient reception service is provided to patients any other visitors to the practice - Deal with all general enquiries, explain procedures and make new and follow-up appointments - Ensure that reception is left tidy and ready for use for the next shift with all records and signed prescriptions...
-
Medical Receptionist
2 weeks ago
Rochdale, Rochdale, United Kingdom BARDOC Full timeWe're hiringBARDOC are recruiting a Medical Receptionist to work at the Strand Medical Centre.BARDOC:Doctors on CallSet up in 1996 as the Preferred Provider of GP Out of Hours Services, BARDOC has evolved into a leader of delivering a diverse range of 24/7 healthcare services across the North East Sector of Greater Manchester.The Strand Medical Centre is a...
-
Medical Receptionist/administrator
2 weeks ago
Rochdale, Rochdale, United Kingdom Yorkshire Street Surgery Full timeJob summaryMain duties of the job Ensure an effective and efficient reception service is provided to patients any other visitors to the practice Deal with all general enquiries, explain procedures and make new and followup appointments Ensure that reception is left tidy and ready for use for the next shift with all records and signed prescriptions filed....
-
Medical Receptionist
4 weeks ago
Rochdale, United Kingdom BARDOC Full time**We're hiring** BARDOC are recruiting a Medical Receptionist to work at the Strand Medical Centre. **BARDOC: Doctors on Call** Set up in 1996 as the Preferred Provider of GP Out of Hours Services, BARDOC has evolved into a leader of delivering a diverse range of 24/7 healthcare services across the North East Sector of Greater Manchester. The Strand...
-
Medical Receptionist/administrator
2 weeks ago
Rochdale, United Kingdom Wellfield Health Centre Full time**Job summary**: Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Facilitate effective communication...
-
Medical Receptionist/administrator
2 weeks ago
Rochdale, Rochdale, United Kingdom Yorkshire Street Surgery Full timeJob summaryMain duties of the job Ensure an effective and efficient reception service is provided to patients any other visitors to the practice Deal with all general enquiries, explain procedures and make new and followup appointments Ensure that reception is left tidy and ready for use for the next shift with all records and signed prescriptions filed....
-
Gp Receptionist
2 months ago
Rochdale, United Kingdom Rochdale Health Alliance Full time**Reception duties**: Greeting and booking in or patients for surgeries and clinics. Dealing with patient enquiries efficiently and courteously. Receiving and recording of telephone messages taking appropriate action. Making appointments on EMIS, by processing appointment requests for today, future appointments from patients in person and on the...
-
Gp Receptionist
3 months ago
Rochdale, United Kingdom Castleton Health Centre Full timeThe main duties of the job involve dealing with the general public, hospitals and other clinical services, making appointments either face to face or by telephone, answering the telephone, general reception duties, processing prescriptions in accordance with practice guidelines, registering new patients, scanning, dealing with emails and other associated...
-
Front Desk Receptionist
2 weeks ago
Rochdale, United Kingdom Wellfield Health Centre Full timeJOB TITLE: MEDICAL RECEPTIONIST REPORTS TO: RECEPTIONIST SUPERVISOR / ASSISTANT PRACTICE MANAGER HOURS: MONDAY TO FRIDAY / SHIFTS OF PREDOMINANTLY 8AM - 2PM (SHIFTS MAY CHANGE DUE TO HOLIDAY COVER - ROTAS ISSUED 4 WEEKS IN ADVANCE - MUST BE AVAILABLE 8AM-6.30PM - NEGOTIABLE FOR THE IDEAL CANDIDATE) Job summary: Provide general assistance to the practice...
-
Front Desk Receptionist
1 week ago
Rochdale, United Kingdom Wellfield Health Centre Full timeJOB TITLE: MEDICAL RECEPTIONIST REPORTS TO: RECEPTIONIST SUPERVISOR / ASSISTANT PRACTICE MANAGER HOURS: MONDAY TO FRIDAY / SHIFTS OF PREDOMINANTLY 8AM - 5.30PM (SHIFTS MAY CHANGE DUE TO HOLIDAY COVER - ROTAS ISSUED 4 WEEKS IN ADVANCE - MUST BE AVAILABLE 8AM-6.30PM) EMIS KNOWLEGDE & PRIMARY CARE EXPERIENCE ADVANTAGEOUS Job summary: Provide general...
-
Front Desk Receptionist
2 weeks ago
Rochdale, Rochdale, United Kingdom Wellfield Health Centre Full timeJOB TITLE:MEDICAL RECEPTIONISTREPORTS TO:RECEPTIONIST SUPERVISOR /ASSISTANT PRACTICE MANAGERHOURS:MONDAY TO FRIDAY / SHIFTS OF PREDOMINANTLY 8AM - 5.30PM (SHIFTS MAY CHANGE DUE TO HOLIDAY COVER - ROTAS ISSUED 4 WEEKS IN ADVANCE - MUST BE AVAILABLE 8AM-6.30PM)EMIS KNOWLEGDE & PRIMARY CARE EXPERIENCE ADVANTAGEOUSJob summary:Provide general assistance to the...
-
Radiology Receptionist
4 weeks ago
Rochdale, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeJob summary We are looking to recruit an enthusiastic, flexible, confident and committed full time, Band 2 Receptionist to join our busy Radiology Departments at the Northern Care Alliance. The post will be based at Rochdale Infirmary but we will require occasional cover working at Fairfield General Hospital and The Royal Oldham Hospital. The...
