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Service Manager, Harrogate

3 months ago


Harrogate, United Kingdom The Avalon Group Full time

37 hours per week (Part-time hours considered)

Salary: from £25, per annum (dependant on experience, pro rata for part-time)

Avalon has been delivering innovative services to people with disabilities for 30 years. We pride ourselves on the quality of our care and the expert support we provide people to maximise their independence and enable them to live the life they choose.

An exciting opportunity has arisen to join our team based at our office in Harrogate. Reporting to the Locality Manager (Registered Manager) you will play an active role in the running of our established Harrogate service.

What does the role involve?

  • The day to day management of a team of Support Workers around Harrogate, Knaresborough and Ripon.
  • Ensuring care and support arrangements meet customer needs and outcomes.
  • Ensuring the service is compliant with regulatory authorities and Avalon quality assurance framework, including completion of finance and medication audits.
  • Assessment and development of new packages, reviewing and upkeep of existing packages to ensure support arrangements meet customer needs and outcomes.
  • Continually improving services offered by Avalon by working positively with families and developing good relationships with service commissioners and care managers.

What you need…

  • Demonstrable management experience in social care and line managing a team.
  • The ability to interpret and apply CQC fundamental standards of quality and safety.
  • Excellent IT skills.
  • To be a car driver with use of a vehicle for business purposes.
  • To be willing to work from our office and within local services.
  • To be able to work flexibly and participate in the out of hours on call service.

In return you will have access to our award winning specialist training programmes to further develop your skills and knowledge, and a generous benefits package including discounts at high street retailers, gym memberships and health cash plan, employee assistance scheme and up to 30 days leave entitlement. Appointment will be subject to an enhanced Disclosure and Barring Certificate (cost of the DBS will be covered by Avalon).