Outpatients Clinic Changes Coordinator

Job overview

We are committed to delivering better and improved pathways of care for our children and young people across our two sites – Queens Hospital in Romford and King George’s Hospital in Ilford. 
Our Children’s team provide acute care across a range of clinical specialties including but not limited to: oncology, haematology, respiratory, diabetes, endocrine, neurology and day surgery. These services are supported by clinical nurse specialists. We also provide a children’s community nursing team. For further informa
This is an exciting opportunity to lead our newly opened Children’s and Young People’s Assessment Unit (CYPAU) at Queen Hospital is located next to Children’s Emergency Department. It is a 9 bedded 24hr facility used for the assessment and short term treatment of children who require urgent medical care. The CYPAU model will soon to be working closely with our new Hospital at Home team. The CYPAU model is an integral part of the model of care where children and young people with acute illness, or other urgent referrals from clinicians can be assessed, investigated, observed and treated with an and discharged in less than 24 hours.
Our CYPAU at King Georges Hospital (KGH) is called Dahlia and is an 8 bedded area also open 24 hrs. 
Within our assessment units, the team works collaboratively with the Children’s ED team on each site, with our children’s attendances being among the busiest in the country with over 62,000 children’s attendances each year.
At QH we have 30 acute inpatient beds on Tropical Lagoon which includes 4 HDU level 2 beds. We have a children’s complex discharge co-ordinator to support the most effective flow across our children’s and neonatal areas and community services, also working with our tertiary hospitals to facilitate repatriating children back to QH and therefore closer to home. We have practice educators across all of children’s services to provide education to all our staff in the clinical and classroom setting. 
CYPAU sits within out new Childrens Directorate alongside Childrens Emergency Department, Children Servies and Neonatal Intensive care.
We are continuing to grow and develop our children’s services and teams, and this is led by our Director of Nursing for Child Health, our Lead Nurse and our matrons across children’s and Neonatal Services. 
We are looking for an outstanding experienced childrens nurse who embodies our Trust PRIDE Values to come and lead our exceptional CYPAU team at both QH and KGH site. If you have excellent communication skills and the ability to use your initiative and are keen to work and collaborate to deliver high quality and responsive children’s nursing care within a very diverse and busy paediatric service, please apply for this position.
Please see attached job description and person specification for further details and main role responsibilities. If you have any questions or would like to visit our CYPAU and Dahlia please do, make contact.

Main duties of the job

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. 

We’re pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen’s and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care. 

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also part of the North East London Cancer Alliance.

Working for our organisation

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. 

We’re pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen’s and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care. 

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also part of the North East London Cancer Alliance.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Person specification

EDUCATION/ QUALIFICATIONS

Essential criteria

RSCN, RN (Child Branch) Leadership experience/ Qualification

SKILLS/ ABILITIES

Desirable criteria

APLS/EPALS certified. Excellent communication skills - written and verbal.

EXPERIENCE/ KNOWLEDGE

Essential criteria

Experience working in CYPAU's or CED

Desirable criteria

Experience in managing and leading teams

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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