Business Rates Officer
4 weeks ago
Business Rates Officer
Location : Lewisham Start Time 09:00 AM
End Time 05:00 PM
Hours Per Week 35.00
PAYE Rate :
£23.07 ph (Basic Rate £20.59 + 12.07% holiday pay) + exclusive retention bonus of upto £1000.00 per year if employed via Omega Recruitment Agency
Job Description
We are looking for a candidate with experience of working in Business Rates or similar environment within Revenues, possess a high level knowledge of Business Rates legislation, including the enforcement process. Work accurately to tight deadlines. Able to use Academy Revs & Bens and Enterprise (formally information@work) systems.
Summary of Responsibilities and Personal Duties:
1 Effectively manage your responsibilities according to legislative requirements, the division's Service Plan, policy guidelines, financial procedures, recovery timetables, and your manager's instructions. Respond promptly and efficiently to all inquiries received through various channels such as letters, phone calls, in-person interactions, and electronic communications.
2 Ensure effective collection of revenue by taking necessary actions, while adhering to internal and external fraud prevention and detection measures.
3 Complete all work within the stipulated timeframes and in compliance with legislation. Address complex and challenging queries, including complaints, through various communication channels, providing timely and appropriate responses, and suggesting remedial actions where necessary.
4 Follow the procedures to write off irrecoverable debt in accordance with delegated powers, audit requirements, and internal guidelines.
5 Comply with procedures to maintain accurate records, meet audit requirements, and achieve or exceed internal and external accreditations. Undertake proactive work and participate in outreach initiatives to improve collection.
6 Establish effective liaison with external bodies and partners to facilitate revenue collection. Collaborate with and provide instructions to enforcement agents and other relevant parties, such as solicitors or process servers, to ensure effective revenue collection. Report on their performance to your manager.#
7 Prepare cases for various court proceedings, including the Magistrates Court, County Court, and other courts, as directed. Represent the Council in court to obtain Liability Orders and defend them when necessary. Handle all aspects of Insolvency cases where the Council is not the petitioning creditor, and ensure that information is passed to the Official Receiver or Trustee as required. Keep accurate records of all insolvency cases.
8 Prepare cases for committal hearings, interview customers when necessary, and apply for warrants of arrest with and without bail as appropriate. Maintain knowledge of relevant legislation, procedures, and technology to meet the post's demands.
9 Adhere to the General Data Protection Regulation and take responsibility for personal and professional development. Act as a mentor or coach to staff, providing guidance and advice when needed.
10 Support the manager in designing and implementing training as required.
11 Provide information for team reporting, management, and quality of throughput as needed. Conduct quality checks to ensure the accuracy of processing when directed.
RequirementsKnowledge
High level knowledge of Business Rates legislation
High level knowledge of issues relating to debt recovery and enforcement
High level knowledge of Court proceedings for the recovery of unpaid revenue
Skills
Excellent communication skills including the ability to liaise with external bodies and represent the council at court
Excellent debt negotiation skills
Excellent administrative and organisational skills
Computer skills to update the council’s records accurately
Experience Experience includes monitoring targets and performance, gathering information, and analysing statistical data to be included in management reports. This involves working in a debt collection, benefit recovery, or a similar environment. The role also entails handling customer inquiries via letters, phone calls, or in-person interactions. Additionally, the job requires working accurately under pressure within tight deadlines, dealing with challenging customers, conducting hearings on behalf of the council, and preparing statistical information, interpreting legislation, producing reports, and responding to complaints.
Requirements
Knowledge High level knowledge of Business Rates legislation High level knowledge of issues relating to debt recovery and enforcement High level knowledge of Court proceedings for the recovery of unpaid revenue Skills Excellent communication skills including the ability to liaise with external bodies and represent the council at court Excellent debt negotiation skills Excellent administrative and organisational skills Computer skills to update the council’s records accurately Experience Experience includes monitoring targets and performance, gathering information, and analysing statistical data to be included in management reports. This involves working in a debt collection, benefit recovery, or a similar environment. The role also entails handling customer inquiries via letters, phone calls, or in-person interactions. Additionally, the job requires working accurately under pressure within tight deadlines, dealing with challenging customers, conducting hearings on behalf of the council, and preparing statistical information, interpreting legislation, producing reports, and responding to complaints.
-
Business Rates Officer
2 weeks ago
London, United Kingdom Newham Council Full time**Job Description Business Rates Officer** **£37,443 - £39,264 per annum** Business Rates Officer required to Work as part of a team dealing with the administration of Business Rates within the shared service team between London Borough of Newham and London Borough of Havering to work to increase the collection of business rates. Experience in a similar...
-
Business Rates Officer
2 weeks ago
London, United Kingdom Akton Recruitment Full time**Business Rates Officer** **Newham** **£21.44 Per Hour **Job Role** Deal with all internal and external customers enquiries in a courteous, approachable, helpful and professional manner. Provide information, support and advice to stakeholders and other services in order to meet the Council's overall standards in service delivery and customer...
-
Business Rates Officer
4 weeks ago
London, United Kingdom Akton Recruitment Full timeBusiness Rates Officer Newham Job Role Deal with all internal and external customers enquiries in a courteous, approachable, helpful and professional manner. Ensure customer enquiries and complaints are effectively resolved liaising with other departments as necessary. Ensure cash collection is maximised. Prepare schedules for the setting of program...
-
Business Rates Officer
1 month ago
London, United Kingdom in Newbury Full timeBusiness Rates Officer Lewisham Job Role Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations. To provide in-depth advice and information about Business Rates to customers as required. Key Responsibilities Ensure all...
-
Business Rates Officer
2 weeks ago
London, United Kingdom in Newbury Full timeBusiness Rates Officer Lewisham Job Role Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations. To provide in-depth advice and information about Business Rates to customers as required. Key Responsibilities Ensure all...
-
Business Rates Officer
2 weeks ago
London, United Kingdom in Newbury Full timeBusiness Rates Officer Lewisham Job Role Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations. To provide in-depth advice and information about Business Rates to customers as required. Key Responsibilities Ensure all...
-
Business Rates Officer
2 weeks ago
London, United Kingdom AKTON Resourcing Ltd Full timeBusiness Rates Officer Lewisham Job Role Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations. To provide in-depth advice and information about Business Rates to customers as required. Key Responsibilities Ensure...
-
Business Rates Officer
1 week ago
London, United Kingdom AKTON Resourcing Ltd Full timeBusiness Rates Officer Lewisham Job Role Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations. To provide in-depth advice and information about Business Rates to customers as required. Key Responsibilities ...
-
Business Rates Officer
1 week ago
London, United Kingdom Business Smart Solutions Full time**Rate**: £26.44 per hour (umbrella) **Term**:7 months initially **Hours per week**: 35 **Main Purpose of the job**:Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations. To prepare cases and represent the Council at court....
-
Business Rates Officer
4 weeks ago
London Borough of Newham, United Kingdom Omega Recruitment Group Full timeBusiness Rates OfficerLocation : Newham Start Time 09:00 AMEnd Time 05:00 PMHours Per Week 36.00PAYE Rate : £22.36 ph (Basic Rate £19.95 + 12.07% holiday pay) + exclusive retention bonus of upto £1000.00 per year if employed via Omega Recruitment Agency Job Description Systems used Civica and Academy Hybrid Working. Specific Responsibilities Key tasks...
-
Business Rates Officer
4 weeks ago
London Borough of Newham, United Kingdom Omega Recruitment Group Full timeJob DescriptionBusiness Rates OfficerLocation : Newham Start Time 09:00 AMEnd Time 05:00 PMHours Per Week 36.00PAYE Rate : £22.36 ph (Basic Rate £19.95 + 12.07% holiday pay) + exclusive retention bonus of upto £1000.00 per year if employed via Omega Recruitment Agency Job Description Systems used Civica and Academy Hybrid Working. Specific...
-
Business Rates Officer
4 weeks ago
London, United Kingdom Omega Recruitment Group Full timeBusiness Rates OfficerLocation : Lewisham Start Time 09:00 AMEnd Time 05:00 PMHours Per Week 35.00PAYE Rate : £23.07 ph (Basic Rate £20.59 + 12.07% holiday pay) + exclusive retention bonus of upto £1000.00 per year if employed via Omega Recruitment Agency Job Description We are looking for a candidate with experience of working in Business Rates or...
-
Business Rates Officer
3 weeks ago
Catford, Greater London, United Kingdom Belmont Recruitment Full timeGood Afternoon, I am currently representing Lewisham Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for a Business Rates Officer this role will be: SE6 4RU Hybrid...
-
Business Rates Officer
1 month ago
London, United Kingdom AKTON Resourcing Ltd Full timeBusiness Rates OfficerLewishamJob Role Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations.To provide in-depth advice and information about Business Rates to customers as required. Key ResponsibilitiesEnsure all necessary...
-
Business Rates Officer
1 month ago
London, Greater London, United Kingdom Akton Recruitment Ltd Full timeBusiness Rates OfficerLewishamJob RoleResponsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations.To provide in-depth advice and information about Business Rates to customers as required. Key ResponsibilitiesEnsure all necessary...
-
Business Rates Officer
1 month ago
London, United Kingdom Eden Brown Synergy Full timeBusiness Rates Officer I am working with a Public Sector Organisation based in Newham Council who are looking for experienced Business Rates Officer for 3 Months initially. The role is full time, to start ASAP and paying £25.44 Umbrella per Hour. The role is in scope of IR35. PURPOSE OF THE JOB - To maximise revenue through the assertive collection of...
-
Business Rates Officer
1 month ago
London, United Kingdom CRA GROUP LIMITED Full time67 monthscontract with a Southeast London based LocalAuthorityJobSummary: Responsible forthe efficient and effective administration collection and recoveryof Business Rates owing to the Council in accordance with financialprocedures and statutory regulations. To preparecases and represent the Council at court. To provideindepth advice and information about...
-
Business Rates Officer
2 weeks ago
London, United Kingdom CRA GROUP LIMITED Full time67 monthscontract with a Southeast London based LocalAuthorityJobSummary: Responsible forthe efficient and effective administration collection and recoveryof Business Rates owing to the Council in accordance with financialprocedures and statutory regulations. To preparecases and represent the Council at court. To provideindepth advice and information about...
-
Business Rates Officer
1 month ago
Lewisham, Greater London, United Kingdom AKTON Resourcing Ltd Full timeBusiness Rates Officer Lewisham Job Role Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations. To provide in-depth advice and information about Business Rates to customers as required. Key Responsibilities Ensure all...
-
Business Rates Officer
3 weeks ago
Lewisham, Greater London, United Kingdom AKTON Resourcing Ltd Full timeBusiness Rates Officer Lewisham Job Role Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations. To provide in-depth advice and information about Business Rates to customers as required. Key Responsibilities Ensure all...
