Warehouse Supervisor

3 months ago

London, United Kingdom Laundryheap Full time

Founded in 2014, Laundryheap is the leading global on-demand laundry & dry-cleaning service. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12  countries, including the UK, the USA, and the UAE. Our aim is to grow further, and we want you to be part of it

As we continue to expand, we’re looking for a motivated and experienced Warehouse Supervisor to join our dynamic team.

You’ll make a difference:

Reporting to the Assistant Manager, as the Warehouse Supervisor you will be responsible for overseeing the smooth operation of our warehouse. You will lead a team of picker packers, manage day-to-day warehouse activities, and ensure that operations run efficiently. If you have a hands-on approach and are passionate about optimizing processes, this role is for you

The job responsibilities include, but are not limited to:

  • Staff Management:
    • Lead the Warehouse Linen team, including scheduling shifts and managing time-off requests
    • Train and onboard new hires to ensure team alignment
    • Monitor staff performance and provide regular feedback to ensure optimal productivity
  • Picking and Packing:
    • Part take in daily picking and packing operations, ensuring accuracy and speed
    • Maintain high standards for packing quality and timely dispatch
  • Inventory Management:
    • Monitor inventory levels through regular cycle counts and conduct stock reconciliations
    • Reorder stock as necessary and manage storage space to optimize efficiency
  • Warehouse Operations:
    • Maintain an organized and efficient warehouse layout
    • Ensure the proper use of equipment and tools, promoting safety and efficiency
  • Logistics Coordination:
    • Provide regular updates to the management team on stock needs and operational metrics
    • Ensure that all counts and records are accurate and up-to-date
  • Customer Service:
    • Handle order-related issues and discrepancies, liaising with the fleet team based in India for resolution
  • Reporting & Administration:
    • Prepare regular performance and inventory reports
    • Maintain and organize all necessary documentation, including inventory and safety logs
  • Compliance:
    • Ensure compliance with safety regulations and internal company policies
    • Conduct regular safety training and update procedures as needed to the warehouse manager
  • Emergency Preparedness:
    • Ensure emergency procedures are in place and properly communicated to all staff
    • Conduct regular emergency drills and maintain readiness for unexpected situations

Required Skills:

  • Minimum 1-3 years of proven experience as a Warehouse Supervisor or in a similar role.
  • Strong people management skills
  • Excellent organizational and multitasking abilities
  • Familiarity with warehouse management systems and processes
  • Attention to detail and commitment to accuracy
  • Good problem-solving skills, with a proactive approach to identifying issues and solutions
  • Strong communication skills, both written and verbal
  • Ability to work in a fast-paced environment and meet deadlines
  • Knowledge of safety and regulatory compliance in warehouse operations
  • Experience in inventory management and stock control
  • Proficiency in basic computer applications (e.g., Microsoft Office, warehouse management software)

Work Schedule and Patterns:

  • 9-hour shift (8 working hours + 1 hour break)
  • 5 days a week.
  • Must be willing to work weekends as needed.

If you’re passionate about warehouse operations, possess strong leadership skills, and want to be part of an exciting growth journey with Laundryheap, we’d love to hear from you

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