Solutions Engineer
Found in: Talent UK C2 - 1 week ago
Summary:
VIAVI Solutions has been pioneering solutions to enhance communication technologies for almost 100 years. We help our customers around the world optimize and maintain many of the world’s largest and most complex networks. Behind all the data that moves around the globe, are VIAVI employees who see the big picture and who can untangle the complexities of global networks.Duties & Responsibilities:
The Solution Engineer is responsible for the introduction, implementation and follow-up of the Fiber portfolio Sales Plan in the UK&Ireland and Israel and is expected to be proactive in case of deviation. The Solution Engineer is expected to drive issues to successful resolution within the wider “EMEA Solution Engineer Team”, directly with Sales and with the Business Unit.
Pre-Requisites / Skills / Experience Requirements:
Deliver high-level pre-sales technical support to our customers in the UK&Ireland and Israel on VIAVI’s Fiber portfolio: Connector Inspection, OTDR, Lights Sources, Power Meters, OSA, optical dispersion, Fiber-system (Fiber monitoring, PON construction, Fiber sensing…)
Deliver product and technology presentations at targeted local roadshows/technical seminars and webinars in the UK&Ireland and Israel.
Self-motivated in penetrating opportunities and accounts for sales enablement
Deliver education and awareness of test and reporting methods and procedures to our customer base.
Liaise with customers on instrument field trials or method and procedure implementation.
Help discover ecosystem trends and activities as well as optimize product positioning to capture sales.
Provide feedback to the Business Units (Product Line Managers/R&D) to increase innovation.
Share experiences and best practices across the EMEA Solution Engineer team members.
Transfer basics of product/technologies knowledge to Sales/Channel Partners during specific and regular training sessions.
Actively participate in the monthly EMEA Solution Engineer virtual meetings: feedback on deals, technical inputs, local market needs, challenges, successes, and recovery plans.
Quality of the pre-sales technical support to sales and channel partners.
Measurement of progress, gaps and recovery actions when needed.
As part of the technical support sales team, accountable for driving sales growth in the region for the Fiber portfolio.
Travel required: 30-40% all over UK&Ireland and Israel.
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