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Head of Nursing

4 months ago

Canterbury, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

Job summary

The Head of Nursing and Quality will drive the programme of improvement for Quality and Professional Standards across the Directorate ensuring that the delivery of high-quality care is consistent with the CQC fundamental standards, safeguarding principles, Trust Values and the Trust and Directorate Strategic Objectives.

The Head of Nursing and Quality will have responsibility for the quality of care across the Directorate and will work within agreed objectives, targets, quality standards, and resource constraints in line with local and national guidance.

The post holder will take a facilitative and empowering approach, nurturing creativity and leading others to be open to doing things differently if the desired outcomes improve the patient, carer and staff experience. They will lead on working with general managers, service managers, matrons, governance lead and officers to ensure that quality data is triangulated and validated. The post holder will lead on seeking to work with others to maximise digital solutions where possible.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Main duties of the job

Head of Nursing and Quality will lead the Directorate by working closely with the professional heads and the Senior Management Team to provide demonstrable assurance that the quality of the clinical services including patient safety, patient satisfaction and clinical outcomes meet the required high standards. This will be achieved by effective leadership of the Directorate Nursing and Quality Team which consists of a Governance Lead, a Governance Officer and matrons

They will lead the Directorate's Serious Incidents and Complaints process and ensuring that lessons learnt are shared and embedded within the Directorate.

They will ensure that they are present within services a minimum of weekly to engage with service users, carers and staff using informal and formal mechanisms as appropriate.

They will be one of the Directorate escalation points for when there is a need for support when complex clinical decision-making arises. They will use their skills, experience and knowledge to offer a perspective ensuring service users and carers are held central to any decision-making.

They lead by working with others short-term and longer term to ensure that safer staffing requirements are adhered to and that when this is not possible there is a system in place to mitigate risks to patients that have the potential to arise.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Job description

Job responsibilities

Strategic Professional Leadership and Practice standards.

The Head of Nursing and Quality will lead a team of nurses and other health professionals to ensure improved quality of care, quality assurance, safeguarding and direct care delivery across the Directorate. The post holder will work with the Service Director, Clinical Director and other members of the Senior Management Team to ensure consistency of standards, maximising learning from serious incidents, complaints, audits, research, practice experience and national guidance. They will lead on the directorate's serious incidents and complaints processes by working with others. They will contribute to the performance of the directorate senior leadership team in meeting agreed goals and objectives, ensuring that quality information is accurate and that risk management systems are robust

Service Transformation

The Head of Nursing and Quality will work with the Service Director and Clinical Director to drive the necessary service transformations. They will implement the nursing strategy by providing leadership at service level. They will work with others to implement and monitor outcomes of quality improvement initiatives within the service.

For full details please see the attached job description.

Person Specification

Education/Qualification

Essential

NMC registered Mental Health Nurse Masters or working towards or able to demonstrate ability to work at Masters level

Experience

Essential

Significant experience at a senior nursing level in a mental health Trust Evidenced experience of leading on a QI project that led to sustained change in outcomes for service users and carers Experience of managing and delivering to deadlines and within resources Experience of partnership working with service users and carers

Knowledge and Skills

Essential

Knowledge of QI methodologies Able to think laterally able to interpret data and synthesize complex information Able to demonstrate a genuine commitment to ensuring that services meet the needs of service users and carers and are delivered with multi-cultural sensitivity