Business Support Assistant

3 weeks ago

Richmond, United Kingdom Achieving for Children Full time

Job Information

Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us

Business Support Assistant

The Business Support Teams provide a shared support service to executives, managers and professional teams across AfC, working together using common processes and digital practices to meet the business needs of AfC and deliverables outlined in the Service Level Agreements (SLA). A support service that is modern, agile and slick. Business Support sits the operations side of the business structure.

About the role

This role is perfect for those who have good admin and technology experience to undertake a range of functions that may include: note or minute taking, preparing and organising business meetings, processing workflows, dealing with internal and external customers and providing a high quality customer experience. 

About you

Educated to GCSE level C or above (or equivalent) in Mathematics and English Experience of working in a business support capacity providing a wide range of administrative support Good customer service skills - interacting with internal and external users is core requirement including routine enquiries from members of the public, which could be face to face, receiving and responding to incoming communication  Experience of keeping basic records, both manual and electronic, including confidential records, filing documents accurately recording information and archiving files and in a standard format. Able to make good use of technology to perform role: IT and digitally literate Good organisational abilities including: time management, creative-thinking, problem-solving and multitasking.

About our benefits

We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:

29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month Tailored induction sessions commencing on the date you start working for AfC Hybrid and mobile working (between home and work) Local Government salary and pension scheme (LGPS or Teachers Pension) Flexible working options - helping to keep a good work life balance A comprehensive Employee Assistance Programme A range of staff benefits and discounts An excellent learning and development offer to support your career pathway

To find out about all of the breadth of benefits of working for Achieving for Children . For our social work offer .

Important Information

Start dates: Achieving for Children have meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.

Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance.

Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

For more information about AfC:  Drop in and meet Regina on the first Wednesday of every month at Civic Centre, Twickenham.

We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

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