Deputy Care Manager
2 weeks ago
Here at HCL we are looking for the newest member of our senior management team, are you looking to join one of the key providers of domicilary care within the Merseyside area? Are you currently in a similar position, or an experience senior carer looking for your next role?
We want to hear from you
£32,000 + (DOE)
Do you enjoy working in a fast pasted, quality driver environment? With the ultimate goal of assisting and motivating a office team of 20+ likeminded staff members? Apply
Job Opportunity
The Deputy Manager will be expected to demonstrate the HCL values every day in all areas of their role. Our values are care and compassion, trust and service for our service users, being trusted by the team, showing a caring nature, exhibiting confidentiality and privacy in all contact and correspondence, focusing on person-centred care, having excellent communication skills and showing a passion for delivering a safe service.
You will be responsible for supporting the Registered Manager in the delivery of a high quality, safe service for all our service users through the management of the Branch service office.
Working with the Registered Managers, Service Co-ordinators, ECM team and Domiciliary care staff, you must ensure that all aspects of the branch care-delivery are met promptly, effectively, profitably and to a high standard. You will also be responsible for continuously improving the processes and standards we deliver, actively working with the HCL team and external bodies to provide a safe and efficient service at all times. You should remain up to date with current legislation and CQC guidelines relating to the delivery of care. Aiming to achieve ‘outstanding’ on CQC inspections, ensuring compliance in all areas.
You will be responsible for ensuring that the Health & Safety Policy is understood, and your responsibilities as outlined in the Policy are implemented and maintained so that we keep within the requirements of the Health and Safety at Work etc Act 1974.
Direct reports for supervision –Registered Manager The role is office-based but will involve travel across the HCL area to support the delivery of operational excellence.
Essential Skills
- Qualified to a level 3 (or above) in health and social care
- Minimum of 2 years experience in a similar role
- Experience of working with internal teams and external agencies to deliver solutions
- Excellent planning and organisational skills.
- A team player but also able to work on own initiative.
- Able to make decisions and judgements based on factual evidence
- Understanding of operational delivery of care within a home care sector, including assessment of standards, need for confidentiality and person-centred care
- Able to manage a range of different activities and focuses, managing your time to meet deadlines
- Self-motivated, flexible and willing to learn
- Excellent communication and interpersonal skills both written and verbal
Job code: 10800
About Company
Homecarers was established in April 1994 in Liverpool with an aim to provide service users with the choice to remain in their own homes for as long as possible, promoting independence and healthy lifestyle choices. We are innovative and work collaboratively with other services and digital providers to promote and share good practice pioneers in supporting innovation and are a testbed for digital solutions in social care.
Homecarers prides itself on being one of the UK’s leading care companies, providing quality homecare across Liverpool, Cheshire East and Cheshire West. We provide personal care to over 400 service-users, helping them to live independently and stay in the comfort of their own homes as long as possible as well as managing four Extra Care housing schemes.
Homecarers are passionate about helping those who need care and support to live better lives. We want to make a real difference to our service-users and their families, treating every care experience as though we were looking after one of our own family and ensuring that we provide a high level of ‘continuity of care’ to our service users with the same teams, where possible, visiting service-users on a regular basis.
DE&I
HCL is committed to the principles of equality and diversity in all services and employment practices. The Company recruits, trains and develops employees based on their ability and the requirements of their job role. HCL believes that valuing and managing diversity is about recognising and appreciating individual needs and differences and treating everyone with dignity and respect.
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