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Clinical Nurse Specialist

4 months ago

Cardiff, United Kingdom Velindre University NHS Trust Full time
Job overview

Are you passionate about person centred care? We have an exciting opportunity for a support worker to join our Clinical Nurse Specialist Team as a Cancer Navigator. We have partnered with Macmillan to develop a cancer support navigator service. You will be supporting the Clinical Nurse Specialist in providing person centred care acting as a key point of contact for the patient, signposting to other services, providing information and facilitating holistic needs assessments.

We are seeking an experienced Health Care Support Worker with excellent communication, problem solving and organisational skills.

Main duties of the job

  • Develop communication skills in order to convey complex and sensitive information effectively to patients, carers and other staff, overcoming any barriers to understanding and providing support during distressing or emotional events
  • Communicate with people in a form and manner that is consistent with their level of understanding and culture, and recognise barriers to effective communication
  • Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers
  • Respond appropriately to queries, take phone messages and pass on written and verbal information to patients
  • Provide relevant information to patients, family/visitors/carers and colleagues
  • Complete documentation accurately and contribute to reports of patients’ activity and progress, recognising that the CNS has personal accountability for entries to patient records made by others under their supervision
  • Provide feedback on patient care and/or relevant patient communications to relevant healthcare professionals

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service , as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more

Detailed job description and main responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification Qualifications and/or Knowledge Essential criteria
  • GCSE English language and Mathematics (Grades A-C) or equivalent.
  • NVQ 4 or 3 plus additional training to diploma level equivalent or relevant experience.
  • Understanding of basic medical terminology
Desirable criteria
  • Communication skills training.
  • Knowledge of cancer and cancer treatments.
Experience Essential criteria
  • Relevant health or social care experience at band 3 or equivalent
  • Experience of multi Professional working
Aptitude and Abilities Essential criteria
  • High level of interpersonal skills including:
  • Ability to communicate verbally in a clear and effective way, both face to face and on the telephone
  • To make oneself easily understood
Desirable criteria
  • Ability to speak Welsh