Current jobs related to Service Advisor - Cambridge - Marshall Motor Group

  • Service Advisor

    5 months ago


    Cambridge, United Kingdom Sprint Recruitment Full time

    **SERVICE ADVISOR** **Location of the Vehicle Service Advisor / Customer Service Representative / Service Administrator / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Service Reception / Commercial Vehicle Service Advisor**:Cambridge **Salary of the Vehicle Service Advisor / Customer Service Representative / Service...

  • Service Advisor

    1 month ago


    Cambridge, United Kingdom CV-Library Full time

    Service Advisor Basic Salary - £30,000 + Bonus Location - Cambridge   Benefits - Cycle to work scheme Company car Life insurance   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings....

  • Service Advisor

    5 months ago


    Cambridge, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £30,000 + Bonus Location - Cambridge   Benefits - Cycle to work scheme Company car Life insurance   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop...

  • Service Advisor

    5 months ago


    Cambridge, United Kingdom Affinity Search Full time

    **Service Advisor** **Cambridge** **£26000 - £32000 DOE plus OTE £9600** Must have Automotive Experience Join Our Team as an Automotive Service Advisor! Are you passionate about providing exceptional customer service in the automotive industry? We're looking for a skilled Service Advisor to join our client’s dynamic team. **Responsibilities**: -...

  • Service Advisor

    1 month ago


    Cambridge, United Kingdom Auto Skills UK Full time

    Service Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...

  • Service Advisor

    1 month ago


    Cambridge, United Kingdom Auto Skills UK Full time

    Service Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...

  • Service Advisor

    4 weeks ago


    Cambridge, United Kingdom Auto Skills UK Full time

    Service Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...

  • Service Advisor

    4 weeks ago


    Cambridge, United Kingdom Auto Skills UK Full time

    Service Advisor Job Description **About the Role** We are seeking a highly motivated and experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth. **Key Responsibilities** *...

  • Service Advisor

    2 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Perfect Placement Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled Service Advisor to join our team at a reputable Automotive Volume Car Dealership in the Cambridge area. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when visiting our service...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor Opportunity in CambridgeWe are seeking a skilled Service Advisor to join our client's showroom near Cambridge. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and supportAssist customers with their vehicle maintenance...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor Opportunity in CambridgeWe are seeking a skilled Service Advisor to join our client's showroom near Cambridge. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and supportAssist customers with their vehicle maintenance...

  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor Opportunity in CambridgeWe are seeking a skilled Service Advisor to join our client's showroom near Cambridge. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and supportAssist customers with their vehicle maintenance...

  • Service Advisor

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor Opportunity in CambridgeWe are seeking a skilled Service Advisor to join our client's showroom near Cambridge. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and supportAssist customers with their vehicle maintenance...

  • Service Advisor

    1 month ago


    Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor OpportunityLocation: Cambridge AreaSalary: £26,000 - £30,000 basic, £38,000 OTEWorking Hours: Monday to Friday 8am - 6pm with no weekend workWe are seeking a skilled Service Advisor to join our client's state-of-the-art service centre near Cambridge. As a Service Advisor, you will be responsible for providing exceptional customer service,...

  • Service Advisor

    1 month ago


    Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor OpportunityLocation: Cambridge AreaSalary: £26,000 - £30,000 basic, £38,000 OTEWorking Hours: Monday to Friday 8am - 6pm with no weekend workWe are seeking a skilled Service Advisor to join our client's state-of-the-art service centre near Cambridge. As a Service Advisor, you will be responsible for providing exceptional customer service,...

  • Service Advisor

    4 months ago


    Cambridge, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Cambridge** Experienced Service Advisor - Franchised Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for...

  • Service Advisor

    2 months ago


    Cambridge, Cambridgeshire, United Kingdom EMG Motor Group Full time

    {"title": "Service Advisor", "description": "Service Advisor Job DescriptionEMG Cambridge is seeking a highly skilled and experienced Service Advisor to join our dynamic team. As a Service Advisor, you will play a critical role in delivering exceptional service experiences to our customers.Key Responsibilities:Manage tasks independently while maintaining a...

  • Service Advisor

    2 months ago


    Cambridge, Cambridgeshire, United Kingdom EMG Motor Group Full time

    {"title": "Service Advisor", "description": "Service Advisor Job DescriptionEMG Cambridge is seeking a highly skilled and experienced Service Advisor to join our dynamic team. As a Service Advisor, you will play a critical role in delivering exceptional service experiences to our customers.Key Responsibilities:Manage tasks independently while maintaining a...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth.Key Responsibilities:Manage service department bookings and ensure efficient...

  • Service Advisor

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth.Key Responsibilities:Manage service department bookings and ensure efficient...

Service Advisor

3 months ago


Cambridge, United Kingdom Marshall Motor Group Full time
Job titleService Advisor - Jaguar Land Rover Leicester Job referenceREQ09984 Date posted19/08/2024 Application closing dateBlank LocationJaguar Land Rover Leicester SalaryThe basic salary is £28, which is supplemented by a bonus scheme. This is based on upsells, customer satisfaction score and performance, you could see yourself earning £5,000+ but this is completely uncapped Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description

Customer Service Advisor

Location: Jaguar Land Rover Leicester 

Hours: 45 hours per week, including Saturday mornings on a rota basis

Salary: The basic salary is £28, which is supplemented by a bonus scheme. This is based on upsells, customer satisfaction score and performance, you could see yourself earning £5,000+ but this is completely uncapped

Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme

Bonus Schemes: Includes an uncapped OTE and bonus scheme which can be discussed further at interview

Who we are

Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.

We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us. 

The role

As a Service Advisor, you play a vital role in the dealership, being the point of contact between the customers and our workshop. You will be based front of house in the showroom, so need to be passionate about helping customers. Full training is provided, so you don’t need to have worked in a car dealership before. Your first couple of weeks will include our Marshall Customer Journey induction programme, shadowing opportunities and a buddy system, all designed to help you settle into your new role.

Who you are

Previous customer service experience is essential You will be passionate about the customer journey and giving a great customer experience You are comfortable working to deadlines and managing customer expectations with regular communication and updates You will have strong attention to detail and organised as you will manage your own customer base and workload Feel confident supporting with complex customer issues professionally and leaning on management for guidance where necessary Tech savvy, ideally having used CRM systems in the past

What you’ll do

Establish and manage the customer relationship ahead of their booking, greeting them on arrival Supporting the customer’s experience through their Marshall journey in a positive and proactive manner Act as an advocate for the business and the customer as the subject matter expert, supporting their decision making to achieve desirable outcomes Complete all administration duties linked to the customer in an accurate and sympathetic manner Proactively supporting the customer with future requirements Working as part of a team to drive outstanding customer service and retention

If you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.