Junior Concierge

3 months ago


London, United Kingdom The Landmark London Full time

Enrich the Journeys of our People and
our Guests as our Junior Desk Concierge



The
Landmark London looks for unique individuals to join a team full of energy and
passion, where we value your strengths and growth potential. This could be your
moment to become a part of our journey We
are located opposite Marylebone station and a short walk from Baker Street and
Edgware Road stations.



Some of the brilliant benefits you will enjoy as a Junior Desk Concierge are:



Salary: £26,175.00 +
service charge



·        
Pension with company
contributions



·        
50% discount in all our
restaurants and Spa treatments across our properties



·        
Team member and
Friends & Family rates across our properties



·        
Complimentary stay
after passing probation



·        
Extensive discounts on
our benefits platform



·        
Access to private medical insurance



·        
Interest free season
ticket loan



·        
Employee Assistance
Programme - 24/7 online GP, mental health support and virtual wellbeing



·        
Support through development plans, apprenticeships and world-class
management development programmes to be the best you can be



·        
Bike to work scheme



·        
Recommend a Friend
incentive



·        
Uniforms provided and laundered complimentary



·        
Free meals on duty



·        
Opportunity to join our taskforces to contribute to the business
focuses, community and environment



·        
Employee
recognition schemes and Social Committee events including gala dinners and much
more



 



We are currently looking for a
passionate Junior
Desk Concierge
, to join our Concierge on a permanent basis, with an immediate start
to consistently deliver memorable moments and five star service to our guests
and each other. It is important to us that everyone in the team brings positive
energy to support our happy and fun environment, as we strive to build a
community of diverse backgrounds and life experiences, where we care about
careers and not just jobs.



As a Junior Desk Concierge, your main
duties and expectations for the role will include:



·        
Must have previous 5*
Hotel Experience and a good knowledge of London.



·        
To be aware at all
times of activities in the city (theatre, arts, exhibits, concerts, shows,
sports and leisure activities).  To be
familiar with the city restaurants and to establish contacts with them to
provide maximum guest service.



·        
To be aware at all
times of all hotel services, hours of operation, key personnel and policies.
Enabling to promote internal F&B outlets when possible.



·        
To perform all
reasonable services a guest may require; anticipate guest requests and
requirements in order to be able to satisfy them efficiently and promptly.



·        
To ensure the proper
handling of master keys, guest messages, mail, packages, flowers and fax.



 



You will be required to work 44 hours per
week, on a shift rota.



 



We are …



·        
#20 best company to work for in The Best
Companies to Work For List 2023



·        
One of the best hotels in London



·        
A Leading Hotels of the World member



·        
5 red stars



·        
2 rosettes



·        
Earth Check Bronze Certified 2024



If you feel your experience,
personality and interest are a match for this Junior Desk Concierge role, we encourage you to apply today. What makes you unique
makes us exceptional



All applicants must be legally
eligible to work in the UK


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