account manager UK
4 weeks ago
purpose
The account manager is responsible for strengthening partnerships and building corporate relationships with existing clients. Your mission will be to drive revenue by buildinging deep long term relationships with your clients, functioning as their trusted advisor, and partnering with them to maximize account growth. You'll also own renewing your accounts and cross-selling adjacent products from across our portfolio.
The role is driven by a confident person that has a broad understanding of the hotel industry and corporate sales environment in order to drive more business (transient, groups and meeting business etc) to the citizenM hotels globally.
The sales manager works locally from London and is part of the commercial team. We are looking for an experienced account manager to get the maximum out of our current and possibly new relationships.
key responsibilities
build long lasting relationships with managed accounts and grow business opportunities in the overall UK market
develop and execute against opportunities for account expansion including new stakeholders, geographies and/or products, in collaboration with the global sales team members
reporting and data analysis of accounts
be a commercial ambassador for the citizenM brand (creating awareness for a disruptive brand in a traditional industry) during industry networking events, sales trips and on-site client entertainment
own client renewals, and upsells/cross-sells of adjacent products.
qualifications / skills
UK corporate network developedexperience in account management, sales or related customer facing position
skills to nurture B2B contacts and demonstrate account penetration
ability and understanding of the RFP process - from solicitation to loading
strong communication and presentation skills
proactive, self motivated, team player and respectful
data driven mindset with attention to detail
ability to be a problem solver, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
assertive: be outgoing and confident
fluent in English and another language is a plus
bachelor degree preferred
what's in it for you?
citizenM experience nights for you (and friends and family)Personal and professional development opportunities and programmes
Latest tech devices and all the tools you need to be successful in your role
Commuting travel costs covered (by car or public transport) Flexible public holidays Employee assistance program Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
location
London. Hybrid working is possible (two or three times per week in the office). No fully remote.-
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