Anti-Social Behaviour Legal Officer

3 months ago

Leicester, United Kingdom PA Housing Full time

A little bit about what we are looking for...
Are you ready to work in a dynamic team? As the ASB Legal Officer at PA Housing, you’ll play a critical role in protecting the well-being and rights of vulnerable individuals. The role of the ASB Legal Officer is to ensure the legal integrity of tenancy agreements and related matters for PA. This position focuses on providing legal support, advice, and representation for PA, ensuring compliance with relevant laws and regulations.

We embrace the future of work with our hybrid working model, offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately 2-3 days per week in the office with the remainder being from the comfort of your own home. However bear in mind during your probation and training, we may request more office presence to ensure you feel fully supported and equipped for success. Your well-being and confidence in your role are paramount to us, and we're committed to providing the flexibility you need to excel. Of course if you'd prefer to be in the office more, then that is completely fine with us too

As part of our commitment to promoting work-life balance, we offer an optional 9-day fortnight scheme*. With this arrangement, you have the opportunity to compress your hours into nine days, allowing you to enjoy a bonus day off every fortnight. It's our way of empowering you to achieve greater flexibility and recharge, helping you be your best self.


Your responsibilities...

  • Ensure adherence to tenancy laws, regulations, and policies, and provide guidance to ensure legal compliance in all aspects of tenancy management.
  • Mediate tenancy disputes, negotiate settlements, and provide legal advice and representation in dispute resolution processes, including tribunals and courts
  • Assist in the development and implementation of tenancy-related policies and procedures, ensuring alignment with legal requirements and best practices.
  • To negotiate payment arrangements when required and to help prevent evictions, support residents through the legal process and offer general tenancy sustainment support, referring to relevant in-house teams and signposting to external support providers where required; to maximise the opportunity of sustaining tenancies and recovering debt.
  • To be first point-of-contact liaison with external contractors employed to represent PA Housing in Court including building networking and stakeholder relationships to maximise the effectiveness of the legal process; and monitoring the performance of these contractors.


We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert.


Our ideal candidate...

  • Practical experience of using Landlord and Tenant legislation and best practice
  • Experience of professional development and evaluation of personal. Performance.
  • Minimum of 2-3 years’ experience within a customer service environment working for a Housing Association or other public service organisation, in a capacity which involved face to face interaction with customers, resolving difficult issues.
  • Experience in legal practice.
  • Experience in a customer facing role.


If specific qualifications are required, please upload them with your application to demonstrate your eligibility.




AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email recruitment@pahousing.co.uk - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.

* please note this is a non contractual benefit and may be subject to change


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