Junior Manager
3 days ago
The Role
As part of our Food and Beverage Department, you’ll be joining as our Junior Manager, responsible for developing & maintaining the highest quality, personalised communication & services for all in-house guests, day spa guests and (SPA-)members in the Coach House Restaurant. To assist in driving the Restaurant forward by motivating and training the team and maintain a positive working environment. As Junior Manager you will receive ongoing training to prepare you for the Management Duties and behaviours.
Hours of Work: 45h a week across 5 days out of 7 on a rota basis.
Salary: £26,000 Per Annum plus Variable Service Charge
Who you are
• Proven experience in customer service, preferably in a similar organisation
• Food Safety and Allergen certificate is desirable but not essential
• The ability to perform under pressure and work in a fast-paced environment
• Excellent time management skills and able to work to deadline
• Attention to detail, efficient and responsible, focused on guest-satisfaction and staff well-being
What you’ll be doing
• Assist the Coach House Restaurant Manager in overseeing the management of the restaurant
• Efficiently deal with guest requests, requirements and any complaints
• End-of shift duties including cleaning, complete closing procedures and checklists, handovers and reports
• To take responsibility of the running of the restaurant in absence of the Coach House Restaurant Manager
• Organising and supervising the correct set up of the restaurant
• Mentoring and Coaching junior team members
Benefits
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
As a member of our team, you can expect to receive:
• Competitive salary – dependant on qualifications and experience
• Wide range of recognised qualifications and development opportunities
• Personal development support
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Golfing privileges
• Pension
• Sick Pay
• Life Insurance
• Long Service Awards
• Company and Team social events
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Discounted rates on Food & Beverage
• Earn up to £1000 for recommend a friend scheme
• Cycle to work scheme
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