Junior Manager
7 days ago
The RoleAs part of our Food and Beverage Department, you'll be joining as our Junior Manager, responsible for developing & maintaining the highest quality, personalised communication & services for all in-house guests, day spa guests and (SPA-)members in the Coach House Restaurant. To assist in driving the Restaurant forward by motivating and training the team and maintain a positive working environment. As Junior Manager you will receive ongoing training to prepare you for the Management Duties and behaviours.
Hours of Work: 45h a week across 5 days out of 7 on a rota basis.
Who you are
- Proven experience in customer service, preferably in a similar organisation
- Food Safety and Allergen certificate is desirable but not essential
- The ability to perform under pressure and work in a fast-paced environment
- Excellent time management skills and able to work to deadline
- Attention to detail, efficient and responsible, focused on guest-satisfaction and staff well-being
What you'll be doing
- Assist the Coach House Restaurant Manager in overseeing the management of the restaurant
- Efficiently deal with guest requests, requirements and any complaints
- End-of shift duties including cleaning, complete closing procedures and checklists, handovers and reports
- To take responsibility of the running of the restaurant in absence of the Coach House Restaurant Manager
- Organising and supervising the correct set up of the restaurant
- Mentoring and Coaching junior team members
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