Safe Harbour Support Worker

3 months ago

Woking, United Kingdom Catalyst Support Full time

Job summary

To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinicalservice from 9am 6pm seven days per week for those aged 18 plus.

The aim ofthe Safe Harbour is to provide service users with a programme of support andpsycho-social education tailored around an individuals circumstances and needsas identified on their support plan which:

Reduces the frequency andseverity of mental health crises these users may experience; and

Provides them with alternativestrategies for de-escalation when they do reach crisis.

Experience of group work and working with this client group is essential

Main duties of the job

Provide support to clientsattending the Safe Harbour both in personand virtually on site, and in thecommunity

Utilise a range of appropriate skills such as, but not necessarily limited to,active listening, motivational interviewing, andcognitive behavioural techniques

Designand deliver planned and ad hoc one-to-one and group interventions as part of asix-week rolling wellness programme

Inductclients and create collaborative and individualised care plans and facilitatethe setting of SMART goals

About us

Its not just about what we offer, but how we offer it.

Catalyst Support is a non-profit organisation working with people to support their health and wellbeing.

Established in Guildford for 35 years, we provide services alongside a variety of statutory and Voluntary, Community and Social Enterprise (VCSE) colleagues in Surrey and its borders.

We believe change is achievable when offered by a flexible, respectful, inclusive and a nonjudgemental approach.

Our values are Kindness, Integrity and Commitment.

Job description

Job responsibilities

To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinicalservice from 9am 6pm seven days per week for those aged 18 plus.

The aim ofthe Safe Harbour is to provide service users with a programme of support andpsycho-social education tailored around an individuals circumstances and needsas identified on their support plan which:

Reduces the frequency andseverity of mental health crises these users may experience; and

Provides them with alternativestrategies for de-escalation when they do reach crisis.

Experience of group work and working with this client group is essential

Key Activities:

Provide support to clientsattending the Safe Harbour both in personand virtually on site, and in thecommunity

Utilise a range of appropriate skills such as, but not necessarily limited to,active listening, motivational interviewing, andcognitive behavioral techniques

Designand deliver planned and ad hoc one-to-one and group interventions as part of asix-week rolling wellness programme

Inductclients and create collaborative and individualised care plans and facilitatethe setting of SMART goals

Respondto referrals within 48 hours and keep electronic attendance and participationrecords and complete discharge reports

Work within GDPR and Information Governance guidelines to ensureconfidentiality is maintained

Assistclients in de-escalating and managing impulsivity, intense emotions andrelationship difficulties

Create safety plans for those experiencing thoughts of self-harm, suicideand other risk-taking urges

Risk assess clients attending in acute mentalhealth crisis and contact relevant parties such as the Community Mental HealthRecovery Service (CMHRS) and the Single Point of Access (SPA)

Provide a continual assessment of a personsneeds regarding their mental health

Seekadvice and guidance from the Senior Worker and/or Service Manager asappropriate

FollowCatalyst Support incident reporting procedure and complete incident forms

Work proactively with partneragency staff to ensure continuity of care

Maintain an honest, robust,person centered and caring approachto the client group

Attend external and internalmeetings as requiredand as appropriate for the role

Signpost clients to internal and external methodsof support and make onward referrals

Take part in ongoingtraining and development

Communicate confidently and effectively, verballyand in writing

Person Specification

Qualifications

Essential

no set qualification is required

Experience

Essential

Robust professional boundaries Experience working in mental health field Sound working knowledge of Safeguarding legislation Experience delivering person centred interventions relating to mental health

Desirable

Knowledge and usage of a trauma informed approach (although training can be given) Knowledge and/or experience of co-production - planning/designing/delivering and reviewing interventions with those with lived experience

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