Safe Harbour Senior Support Worker

3 months ago

Woking, United Kingdom Catalyst Support Full time

Job summary

This is a hands on role whilst over seeing the running of the Safe Harbour and managing a small team

To facilitate Safe Harbour provision and staffing in Woking. This is a six-week referral only non-clinical service from 9am 6pm seven days per week for those aged 18 plus.

The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individuals circumstances and needs as identified on their support plan which:

Reduces the frequency and severity of mental health crises these users may experience; and

Provides them with alternative strategies for de-escalation when they do reach crisis.

Main duties of the job

Manage rotas, ensuringthere is adequate cover for winter pressures holiday and sickness

Solve issues of staff coverwith own and partner organisations as they arise

Undertake monthly team meetingswith all Safe Harbour staff

Deliver one to one monthly supervisionfor staff, ensuring all performance issues, complaints and support needs areaddressed and record on the HR system Breathe

Support with annualappraisals for Safe Harbour staff

Provide support to clientsattending the Safe Harbour both in person and virtually on site, and in thecommunity

Utilise a range ofappropriate skills such as, but not necessarily limited to, active listening,motivational interviewing, and cognitive behavioural techniques

Design and deliver plannedand ad hoc one-to-one and group interventions as part of a six-week rollingwellness programme

Induct clients and createcollaborative and individualised care plans and facilitate the setting of SMARTgoals

Screen and respond toreferrals within 48 hours and keep electronic attendance and participationrecords and complete discharge reports

Assist clients inde-escalating and managing impulsivity, intense emotions and relationshipdifficulties

Create safety plans forthose experiencing thoughts of self-harm, suicide and other risk-taking urges

About us

CatalystSupport is a non-profit organisation working with people to support theirhealth and wellbeing.

Establishedin Guildford for 35 years, we provide services alongside a variety of statutoryand charity colleagues in Surrey and its borders.

Webelieve change is achievable when offered by a flexible, respectful, inclusiveand a non-judgemental approach.

Our values are Kindness, Integrity and Commitment.

Job description

Job responsibilities

Key Activities:

With clients

Provide support to clientsattending the Safe Harbour both in person and virtually on site, and in thecommunity

Utilise a range ofappropriate skills such as, but not necessarily limited to, active listening,motivational interviewing, and cognitive behavioural techniques

Design and deliver plannedand ad hoc one-to-one and group interventions as part of a six-week rollingwellness programme

Induct clients and createcollaborative and individualised care plans and facilitate the setting of SMARTgoals

Screen and respond toreferrals within 48 hours and keep electronic attendance and participationrecords and complete discharge reports

Work within GDPR andInformation Governance guidelines to ensure confidentiality is maintained

Assist clients inde-escalating and managing impulsivity, intense emotions and relationshipdifficulties

Create safety plans forthose experiencing thoughts of self-harm, suicide and other risk-taking urges

Risk assess clientsattending in acute mental health crisis and contact relevant parties such asthe Community Mental Health Recovery Service (CMHRS) and the Single Point ofAccess (SPA)

Provide a continualassessment of a persons needs regarding their mental health

Work proactively withpartner agency staff to ensure continuity of care

Signpost and/or bridgeclients to internal and external methods of support and make onward referrals

With staff and stakeholders

Manage rotas, ensuringthere is adequate cover for winter pressures holiday and sickness

Solve issues of staff coverwith own and partner organisations as they arise

Undertake monthly team meetingswith all Safe Harbour staff

Deliver one to one monthly supervisionfor staff, ensuring all performance issues, complaints and support needs areaddressed and record on the HR system Breathe

Support with annualappraisals for Safe Harbour staff

Ensure staff are followingthe Catalyst Support incident management policy and completing timely incidentforms

Participate in the on-callrota, ensuring you can respond to urgent calls, follow-up and report incidentsduring Safe Harbour opening times

Attend any necessary meetingsto meet the needs of Safe Harbour

Liaise with the ServiceManager and Head of Operations in preparation for the Service Review andSteering Group Meetings in relation to service delivery

Work with the ServiceManager around operational efficiencies

Work with the ServiceManager around any complaints, grievances and serious performance issues

Work as part of a team ofSenior Workers and communicate well with colleagues working from differentlocations

Develop relationships withservice users, carers and statutory and non-statutory organisations, to providemore integrated preventative and crisis management provision

Ensure high qualityservices are delivered consistently and adhere to best practice guidelines

Take responsibility forpersonal development, identifying personal training needs and participate in regularsupervision and appraisal

Work within the CatalystSupport governance framework

Person Specification

Experience

Essential

Demonstrated experience of working within social care contracts, particularly with Mental Health and the likely Safe Harbour cohort Demonstrate experience of group work and delivering psychoeducation Experience supervising, supporting or mentoring staff and/or volunteers An understanding of Safeguarding policy and practice

Qualifications

Essential

no set qualifications are required

  • Senior Support Worker

    1 month ago

    Woking, Surrey, United Kingdom Catalyst Support Full time

    About the RoleCatalyst Support is seeking a highly skilled and compassionate Senior Support Worker to join our team at Safe Harbour. As a key member of our team, you will be responsible for providing support to clients attending the Safe Harbour, both in person and virtually, and working closely with staff and stakeholders to ensure the delivery of...

  • Safe Harbour Support Worker

    3 months ago

    Woking, United Kingdom Catalyst Support Full time

    Job summary To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinicalservice from 9am 6pm seven days per week for those aged 18 plus. The aim ofthe Safe Harbour is to provide service users with a programme of support andpsycho-social education tailored around an individuals circumstances and needsas identified on...

  • Safe Harbour Support Worker

    4 days ago

    Woking, United Kingdom Catalyst Support Full time

    Job summary We are open to full time and part time hours - will involve weekends on a rota basis To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinicalservice from 9am 6pm seven days per week for those aged 18 plus. The aim ofthe Safe Harbour is to provide service users with a programme of support...

  • Mental Health Support Professional

    4 days ago

    Woking, Surrey, United Kingdom Catalyst Support Full time

    About the RoleCatalyst Support is a non-profit organisation dedicated to supporting individuals' health and wellbeing in Surrey and its borders. We are seeking an experienced Mental Health Support Professional to join our team as a Safe Harbour Support Worker.As a Safe Harbour Support Worker, you will be responsible for providing support to clients attending...

  • Safe Haven Senior Worker

    6 months ago

    Woking, United Kingdom Catalyst Support Full time

    **Hours of work to be discussed. Company Benefits**: 26 days annual leave pro rata (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more.. Location Woking Your role will be to support the smooth running of an out of hours crisis prevention and...

  • Mental Health Support Specialist

    4 weeks ago

    Woking, Surrey, United Kingdom Catalyst Support Full time

    About the RoleCatalyst Support is seeking a skilled and compassionate Mental Health Support Specialist to join our team in Woking. As a key member of our Safe Harbour provision, you will play a vital role in supporting individuals with mental health needs.Key ResponsibilitiesProvide support to clients attending the Safe Harbour, both in-person and virtually,...

  • Mental Health Support Specialist

    4 weeks ago

    Woking, Surrey, United Kingdom Catalyst Support Full time

    About the RoleCatalyst Support is seeking a dedicated and compassionate individual to join our team as a Mental Health Support Specialist. In this role, you will be responsible for facilitating the Safe Harbour provision in Woking, providing a six-week referral-only non-clinical service to individuals aged 18 and above.Key ResponsibilitiesProvide support to...

  • Mental Health Support Specialist

    3 weeks ago

    Woking, Surrey, United Kingdom Catalyst Support Full time

    About the RoleCatalyst Support is seeking a highly skilled and experienced Mental Health Support Specialist to join our team in Woking. As a Mental Health Support Specialist, you will be responsible for providing support to clients attending the Safe Harbour, a six-week referral-only non-clinical service.Key Responsibilities• Provide support to clients...

  • Support Worker/senior Support Worker

    5 months ago

    Woking, United Kingdom Cherrytrees Care Full time

    **Job title**: Senior Support Worker **Report to**: Team Leader and / or Manager **Accountable and responsible to**: Manager **This position is suitable for**: Mature, caring and compassionate individuals with a sense of creativity. He/she will support service users with their personal growth and development programs within our recovery service. Thus,...

  • Senior Residential Children's Support Worker

    4 weeks ago

    Woking, Surrey, United Kingdom Medsolve Full time

    Medsolve is proud to be working with a client who is seeking an experienced Senior Support Worker to join their Children's home in East Surrey.This is a full-time permanent role with expected hours of 40-50 per week, including days, nights, and sleep-ins.The client offers a generous salary of £14.50 to £16.00 per hour, depending on experience.Other...

  • Senior Support Worker/support Worker

    5 months ago

    Woking, United Kingdom Independence Way ltd Full time

    _Senior support worker/Key Worker_ Independence Way is a semi-independent accommodation provider and bespoke support for 16 to 21-year-olds. We are seeking Support Workers/Key workers to join our friendly team working within semi-independent accommodations. **PLEASE NOTE THAT THE JOB LOCATIONS ARE IN AND AROUND GUILDFORD, SURREY.** **Benefits of working...

  • Senior Social Worker

    4 hours ago

    Woking, Surrey, United Kingdom Sanctuary Personnel Ltd Full time

    Job Summary:Sanctuary Personnel Ltd is seeking an experienced Senior Social Worker to manage complex caseloads for individuals, children, carers and families in Surrey, Woking. The ideal candidate will have a Social Work Qualification or equivalent, registration with Social Work England, experience in Adult Social Work, and a commitment to continual...

  • Senior Residential Childrens Support Worker

    2 months ago

    Woking, United Kingdom Medsolve Full time

    Medsolve are proud to be working with a client who are looking for an experienced Senior Support Worker to join their Children s home based in East Surrey. This is a fulltime permanent role Days Nights and sleep ins expected hours 40 50 per week. My client offers a generous salary of 14.50 to 16.00 (depending on experience). Other Benefits...

  • Support Worker

    5 months ago

    Woking, United Kingdom Cygnet Full time

    Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years. We are currently recruiting full time Support Workers for Cygnet Woking which is a private mental health hospital offering a range of secure mental health services for men and women in a purpose-built therapeutic environment where the...

  • Support Worker

    5 months ago

    Woking, United Kingdom Cygnet Full time

    Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years. We are currently recruiting full time and permanent Support Workers for Cygnet Woking which is a private mental health hospital offering a range of secure mental health services for men and women in a purpose-built therapeutic environment...

  • Support Worker

    2 months ago

    Woking, United Kingdom CV-Library Full time

    Daisy Nook Recruitment Ltd are looking for reliable and compassionate support workers to work with a young peoples and adults service in Woking, Surrey. It is an ongoing assignment, supporting a young person with severe mental health concerns. The hours are full or part time with overtime available also. We are looking for people who have experience in the...

  • Domestic Support Worker

    4 weeks ago

    Woking, Surrey, United Kingdom Friends of the Elderly Full time

    Salary/Pay Rate: £Location: Woking, SurreyShifts: Monday to Friday, 3pm - 5pmWe are seeking a Domestic Support Worker to provide part-time support to our clients in a day care centre setting.Key Responsibilities:Assist in maintaining a clean and safe environment for our clientsSupport clients with daily living tasks, such as cleaning and personal...

  • Support Worker

    4 weeks ago

    Woking, United Kingdom Daisy Nook Recruitment Ltd Full time

    Daisy Nook Recruitment Ltd are looking for reliable and compassionate support workers to work with a young peoples and adults service in Woking, Surrey. It is an ongoing assignment, supporting a young person with severe mental health concerns. The hours are full or part time with overtime available also. We are looking for people who have experience in the...

  • Support Worker

    2 months ago

    Woking, United Kingdom CV-Library Full time

    Learning Disability – Rosedene, Woking Do you want a rewarding career where you can really make a difference? We are currently looking for SUPPORT WORKERS within a residential supported living setting in Woking who are motivated and committed to provide specialist support for adults with learning disabilities, challenging behaviour, downs syndrome, and...

  • Bank Support Worker

    5 months ago

    Woking, United Kingdom Cygnet Full time

    We are currently recruiting Bank Support Workers for Cygnet Hospital Woking which is a private mental health hospital offering a range of secure mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery. As an active member of our dynamic team, you’ll provide support...