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Job Description
THE AGENCY
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organisations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations.
Named Most Valuable Sports Agency by for nine consecutive years, CAA represents more than 3,000 of the world’s top athletes in football, baseball, basketball, hockey, and soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, executive search, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.
OVERVIEW
This is an exciting opportunity to support CAA’s global Infrastructure Operations team. The ideal individual should have solid experience in on-prem and public cloud multi-role support (network, security, storage, virtualisation and server platforms), experience with VMware administration and observability and telemetry software, such as LogicMonitor.
To be successful, we need to scale operations globally and this role will have a significant amount of input on what our plan will be. This role is critical in ensuring that CAA infrastructure can support our fast-paced international growth both on-prem and utilising public cloud resources.
Responsibilities to include:
Technical execution of projects including cloud migration, planning, as well as data replication and migration.
Analyse our current development infrastructure/operations and update and improve upon it.
Get hands on our infrastructure automation processes. Specific things that we are interested in for the first few months are VMware-based virtualisation support, Azure and AWS support and ansible configuration.
Configuration and ongoing support of AWS or Azure cloud platforms.
This is a new position, of which performance will be measured based on improved deployment process/times, reduction in server alarms and more efficient operation of resources. The goal is that our global infrastructure team scales without an increase in error reports and maintaining/improving our error rate, response times, uptime.
Proactively support 24x7x365 infrastructure operations.
Other related duties as assigned.
QUALIFICATIONS / REQUIREMENTS
Must have solid previous experience supporting mission critical production websites.
You’re service-oriented and enjoy working with engineers to make the service delivery process painless as possible.
You've delivered cloud platforms, IT services for Azure, VMWare-based clouds and/or hybrid infrastructures.
You have experience setting up, configuring and migrating to public cloud platforms including the use of migration tools.
You have experience operating DevOps/Infrastructure automation.
You’ve carried a pager and/or worked on-call previously and know what to do when things go wrong (don't worry, we carry them too, and work hard to make sure they never go off)
You have strong IaaS/PaaS background and a willingness to build a best-in-class environment.
Strong verbal and written communication skills.
Exceptional technical skills, including:
- AWS networking experience
- AWS or Azure deployment automation
- Open-Source automation (ansible)
- Platform-as-a-service support
Bonus points for:
- Intellectual curiosity that motivates you to keep on top of technical trends.
- Self-motivated and able to work independently and/or in small teams.
- Fearless in the face of massive technical challenges.
- You’ve got experience with continuous integration, log collection and analysis, builds, or performance monitoring.
- You’ve managed server and app deployment and follow secure deployment practice.
Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.