Trainee Service Advisor

1 week ago

Canterbury, United Kingdom Barretts Full time
Trainee Service Advisor – BMW Canterbury

Barretts BMW have an opportunity for a Trainee Service Advisor to join our expanding Aftersales Department in Canterbury, Kent.

You will be representing one of the motor industries most iconic brands at an exciting time as they lead the way in luxury and innovation.

The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers. You will be working in a busy BMW Service Department. Your role will be focused on dealing with customers, who have high expectations and a varied range of needs and demands. As a result, you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service. This combined with excellent organisational and communication skills will enable you to deliver outstanding customer service, representing the high standards and reputation of the BMW brand.

Trainee Service Advisor specific duties include:

Working face-to-face with customers within the Retailer

Handling calls to the Retailer, including booking and scheduling vehicle services and repairs

Estimating time and costs associated with vehicle services and repairs

Handling and responding to customer complaints

Being involved with interpreting initial customer concerns and liaising with the vehicle technicians

Liaising with customers and keeping them updated of any additional work that may be required

Tracking customer vehicles through the workshop during service and repair

Advising customers on how to solve problems with their vehicles

You would be required to work a 45 hour week. Working hours would be 07:30 – 17:30 Monday to Friday with a 1 hour lunch break & a 1 in 5 pro rata on a Saturday, 8:00 -13:00.

Company Benefits:

  • 32 days annual holiday (includes 8 bank holiday days)
  • Welcome pack & company induction.
  • Discounted servicing & parts across the Group
  • Annual staff social events
  • Barretts Summer Ball (held every 2 years)
  • State of art working environment
  • Paperless environment, including electronic clocking, write ups and resources

About Barretts:

In 2022, Barretts celebrated its 120th anniversary, as a family-owned & operated business. Barretts is one of the few family businesses that have been trading in Canterbury since the turn of the last century, providing a unique, personal, and first-class customer service across Kent.

Barretts has evolved from selling cycle fittings in 1902 to acquiring & developing multiple leading vehicle franchises in the Canterbury & Ashford areas.

We pride ourselves on customer service, and with over 100 years of experience, we know the level of service you expect to receive from a trusted family dealership. We are passionate about making the car buying process an enjoyable experience, with our team of professional staff, that you can trust and rely on to guide you through seamlessly.

Barretts combine traditional values of the past, with the cars of today.

With pay plans that reward you and a management team that will support you throughout, it’s a great opportunity for an ambitious candidate.

Closing date for applications: 13 th October 2024.

However, once we have sufficient applicants, we withhold the right to close job vacancies early.

  • Mortgage Advisor Trainee

    33 minutes ago

    Canterbury, Kent, United Kingdom Countrywide Mortgage Services Full time

    Job Summary:Countrywide Mortgage Services is seeking a highly motivated and ambitious Trainee Mortgage Advisor to join our team. As a Trainee Mortgage Advisor, you will be responsible for building relationships with our estate agency team, conducting appointments, and providing advice on a range of products and services to meet our customers' needs.Key...

  • Trainee Mortgage Advisor

    5 days ago

    Canterbury, Kent, United Kingdom Connells Group Full time

    Job OpportunityAbout the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Trainee Mortgage Advisor. As a Trainee Mortgage Advisor, you will have the opportunity to develop your skills and knowledge in the mortgage industry, working closely with our experienced team to provide excellent customer service and achieve sales...

  • Trainee Estate Agent

    3 months ago

    Canterbury, United Kingdom Connells Group Full time

    OTE: £25,000 - £30,000, Uncapped Commission, Career Progression We’re looking for a highly motivated **Trainee Estate Agent / Trainee** **Sales Negotiator **to complement our fantastic residential sales team in **Canterbury **working in our well known **Mann **estate agency. **Why join us as a Trainee Estate Agent / Trainee** **Sales Negotiator?** -...

  • Trainee Estate Agent

    3 months ago

    Canterbury, United Kingdom Connells Group Full time

    OTE:25-30K, Uncapped Commission, Career Progression We’re looking for a highly motivated **Trainee Estate Agent / Trainee** **Sales Negotiator **to complement our fantastic residential sales team in **Canterbury **working in our well known **Mann **estate agency. **Why join us as a Trainee Estate Agent / Trainee** **Sales Negotiator?** - Industry leading...

  • Trainee Estate Agent

    3 months ago

    Canterbury, United Kingdom Connells Group Full time

    We’re looking for a highly motivated **Trainee Estate Agent / Trainee Sales Negotiator **to complement our fantastic residential sales team in **Canterbury **working in our well known **Bairstow Eves **estate agency. **Why join us as a Trainee Estate Agent / Trainee Sales Negotiator?** - Industry leading **training and development**: - **Support to gain...

  • Trainee Estate Agent

    3 months ago

    Canterbury, United Kingdom Connells Group Full time

    OTE: _£30,000 - Benefits (ie, Company Car, Uncapped Commission, Career Progression)_ We’re looking for a highly motivated **Trainee** **Estate Agent / Sales Negotiator** to join our fantastic residential sales team in **Canterbury **working in our well known **Mann **estate agency. The **Trainee** **Estate Agent / Sales Negotiator** is an entry level...

  • Garden Machinery Servicing Trainee

    3 months ago

    Canterbury, United Kingdom Stuart J. Daws & Co. Ltd Full time

    **About us** Stuart J. Daws & Co. Ltd is a small business in Canterbury. We are professional, customer-centric and engaging. We have a fantastic opportunity for Garden Machinery Technician Trainee in our garden machinery service department. If you enjoy 'hands on' repairing of machinery and are looking to further or start a career this may be the job for...

  • Automotive Service Advisor

    3 months ago

    Canterbury, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Canterbury £33k OTE** Mon - Fri 8am - 6pm, 1 in 4 Saturdays 8am - 1pm Experienced Service Advisor Prestige Franchise Dealership £33,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of...

  • Automotive Service Advisor

    3 months ago

    Canterbury, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Canterbury £33k OTE** Mon - Fri 8am - 6pm, 1 in 4 Saturdays 8am - 1pm Experienced Service Advisor Prestige Franchise Dealership £33,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of...

  • Service Advisor

    3 months ago

    Canterbury, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location**: Peugeot Canterbury **Hours**: 47.5 hours per week, including Saturday mornings on a rota basis **Salary**: Basic plus OTE up to £36,000 (site dependent) **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular...

  • Service Advisor

    3 months ago

    Canterbury, United Kingdom Marshall Motor Holdings Full time

    We are currently recruiting for a Service Advisor to join our Audi dealership in Canterbury. As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great...

  • Service Advisor

    3 months ago

    Canterbury, United Kingdom Lookers Plc Full time

    Overview: **Mercedes Benz of Canterbury** **44 Hours weekly** **£30,000 per annum** Lookers Mercedes Benz of Canterbury is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors, 9 Vehicle Technicians and our enthusiastic and friendly Service Manager, Andy Binding. With ongoing...

  • Tax Trainee Professional

    5 days ago

    Canterbury, Kent, United Kingdom Tpfrecruitment Full time

    Job Opportunity: We are currently recruiting for a Graduate Tax Trainee to join our team at TPF Recruitment. This is an exciting position where you will work in a tax capacity, primarily focused on personal tax, with the opportunity to also get involved in corporate tax and indirect tax.Responsibilities:Initial responsibility for tax compliance work, with...

  • Service Advisor

    1 week ago

    Canterbury, United Kingdom Barretts Full time

    Service Advisor, Jaguar Land Rover Canterbury Barretts Jaguar Land Rover have an opportunity for a Service Advisor to join our expanding Aftersales Department in Canterbury Kent. You will be representing two of the motor industries most iconic brands at an exciting time as they lead the way in luxury and innovation. The successful applicant will...

  • Service Advisor

    3 months ago

    Canterbury, United Kingdom Lookers Plc Full time

    OTE: GBP £34,800.00/Yr. Overview: **Mercedes Benz of Canterbury** **44 Hours weekly** **£30,000 per annum** Lookers Mercedes Benz of Canterbury is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors, 9 Vehicle Technicians and our enthusiastic and friendly Service Manager, Andy...

  • Sales & Service Advisor

    3 months ago

    Canterbury, United Kingdom Fusion Lifestyle Full time

    **Sales & Service Advisor (Active Life)** **Salary**: c£24,000 basic - up to £30,000 OTE **Join Us as a Sales & Service Advisor - Transform Lives By Supporting Your Community To Get Active!** ***Are you a dynamic sales professional with a passion for health and wellbeing? Do you have a knack for engaging with customers and driving sales? If so, Fusion...

  • Sales & Service Advisor

    3 months ago

    Canterbury, United Kingdom Fusion Lifestyle Full time

    **Sales & Service Advisor** **Salary**: £24,000 basic - up to £30,000 OTE **Join Us as a Sales & Service Advisor - Transform Lives By Supporting Your Community To Get Active!** ***Are you a dynamic sales professional with a passion for health and wellbeing? Do you have a knack for engaging with customers and driving sales? If so, Fusion Lifestyle has a...

  • Service Advisor

    2 days ago

    Canterbury, Kent, United Kingdom Prima Ardelle Associates Full time

    Job Summary:We are seeking a skilled Service Advisor to join our team at a main car dealership in Canterbury. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient service experience for our customers.Main Responsibilities:Meet and greet customers, providing a warm and welcoming...

  • Service Advisor

    2 days ago

    Canterbury, Kent, United Kingdom Prima Ardelle Associates Full time

    Job Summary:We are seeking a skilled Service Advisor to join our team at a main car dealership in Canterbury. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient service experience for our customers.Main Responsibilities:Meet and greet customers, providing a warm and welcoming...

  • Service Advisor

    4 days ago

    Canterbury, Kent, United Kingdom Prima Ardelle Associates Full time

    Job Summary:We are seeking a skilled Service Advisor to join our team at a main car dealership in Canterbury. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient service experience for our customers.Main Responsibilities:Meet and greet customers, providing a warm and welcoming...