Infrastructure Engineer 2nd3rd Line

1 month ago

Swanley, United Kingdom Informed Recruitment Limited Full time

Are you an experienced and rounded 2nd/3rdline Infrastructure Support Specialist? Do you have a breadth oftechnical skills with the experience supporting hybrid environmentsinvolving Windows Servers, M365, Citrix/VMware and generalnetworking? Let Informed Recruitment help you to achieve yourpotential with an exciting opportunity for a InfrastructureEngineer to lead the support and improvement of an organisationsinfrastructure service as it modernises and continues its digitaltransformation. As a specialist provider of resource to theProperty and Technology markets, we are delighted to be partneringwith a social enterprise offering you the opportunity to make adifference, lead, and gain experience as part of that modernisationprogramme. This is a predominantly remote contract, with an on-siterequirement once per month, and quotes are welcomed both inside andoutside of IR35.

The purposeof the role is to take responsibility for the operation, security,and maintenance of infrastructure and network technology, as wellassociated implementation and upgrade projects that includes adesktop upgrade to Windows 11. Your role will include familiarisingyourself with the organisation's environment, providing a 2nd/3rdline support service, deliver any ongoing projects, supporting ahybrid Microsoft 365 and in-premises infrastructure; ensuresecurity and integrity of systems; manage network, switches, andremote access; and monitor back up routines.

MustHave

  • A commercial track record as a2nd/3rd Line Infrastructure SupportSpecialist
  • Desktop upgrade project experience,ideally to Windows 11
  • Microsoft Office 365administration experience, including Exchange Online, AzureAD.
  • General experience in a senior technicalrole proving second/third line support on Microsoft Desktop (10,11) and Server (2019, 2022) technologies in a hybridenvironment.
  • LAN/WAN technologymanagement.
  • Strong networkingskills
  • Experience supporting comms solutions -telephony, Teams, and mobile devicemanagement.
  • Virtualisationtechnologies
  • Project experience in installingand configuring hardware and software.
  • ITILprocess and practices, with good appreciation of Incident, Problemand Change Management.

Nice toHave

  • Windows 11 upgradeexperience
  • VMware/Citrix
  • SharePoint
  • Appropriatecertification (ITIL, MCP, MCSE or similar Microsoftaccreditation)

Asan individual you will have excellent communication skills, bothoral and written, whilst being creative and tenacious problemsolver with the ability to prioritise competing commitments. Youwill be able to build effective relationships with stakeholdersinternally and with 3rd parties. If this sounds like the next stepin your career, then please apply without delay as interview slotsare available quickly for suitable and motivated applicants. Thisis an exciting time to join the organisation and your contributionwill certainly be felt in this predominantly role with at least oneday on site in Kent per month and the rest working from home. Inreturn you will receive a 3-month contract with a strongpossibility for extension for a strong performer. Please applyswiftly to take advantage of this exciting consultancyopportunity.

Informed RecruitmentLimited acts as an Employment Business in respect to this vacancyas defined by the Employment Agencies Act. We are an equalopportunity employer, and all qualified applicants will receiveconsideration for employment without regard to race, colour,religion, gender, national origin, disability status, or any otherbasis protected by appropriate law. All hiring decisions are madebased on merit, competence, and business need. As defined under theGeneral Data Protection Regulation (GDPR), Informed Recruitment isa Data Controller and a Data Processor, and our legal basis forprocessing your personal data is 'Legitimate Interests'. You havethe right to object to us processing your data in this way. Formore information about this, your rights, and our approach to DataProtection and Privacy, please visit ourwebsite.

Infrastructure SupportEngineer, 3rd Line 2nd Line, Windows Server, Microsoft 365, Office365, Active Directory, Citrix, VMware,Networking

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