Night Support Worker

1 month ago

Fareham, United Kingdom Two Saints Full time

Full time, 42 hours a week. Working 8pm to 8am, on a four on four off rota pattern. 

The Dame Carol Detoxification Service supports up to nine adults with life-threatening addictions from across the South of England.  We work in partnership with Inclusion to provide a residential detox service for clients who are addicted to substances or alcohol. 

Our aim is to reduce the need for emergency hospital admissions through the offer of planned, structured treatment. 

This is a unique opportunity to work alongside Inclusion staff to engage and support clients on their road to recovery.  If you’re passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you 

MAIN RESPONSIBILITIES

  • Be the first welcoming friendly face for people coming into the service
  • Provide informal support to clients and be a listening ear
  • Respond to incoming calls
  • Manage clients within the building and any associated safety issues. Deal with any incidents that may arise and contact external services, out of hours on call when necessary
  • Monitor the service and surrounding areas that are covered by CCTV
  • Carry out regular visual checks / fire checks on the interior and exterior of the buildings,
  • noting defects during the handover or via the communications book
  • Perform any other checks or tasks as directed by day staff, referring issues to relevant
  • person
  • You will be extremely conscientious in areas such as safeguarding and lone working and
  • follow the relevant procedures
  • Maintain clean and tidy communal areas
  • Provide detailed handovers to day staff, regarding client safety and support information
  • Work in accordance with Health and Safety regulations and policy and procedure
  • Attend supervision, appraisal and training as required to carry out the role
  • Provide basic First Aid assistance until help arrives – Full training provided
  • Support your colleagues, where required

KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING

  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, ability to self -motivate
  • Passion for working in a client/customer facing role

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. 


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