Deputy Manager

4 weeks ago

Bedford, United Kingdom Active Care Group Full time

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We'd like you to join us as a Deputy Manager at our service Park House in Bedford

At Park House, we have a strong focus on therapy, care and quality of life. We offer specialist post acute rehabilitation, as well as management of long term neurological conditions, in Bedford. We're committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.


What you'll be working:

  • Working Monday to Friday 09:00am to 17:00pm
  • 37.5 hrs per week
  • On call duties on the weekend
  • Driving license essential

What you'll be doing:

Manage and co-ordinate day-to-day activities within the service.

    • Ensure that all services are delivered within the framework of Active Care Group core values and in line with Active Care Group Policies and Procedures.
    • Ensure that services are of a standard which meet and exceed standards set by regulatory bodies including CQC, Care Standard.
    • Deploy staff in a way which maximises cost efficiency whilst meeting the demands of the people we support.
    • Undertake administrative tasks as required e.g. in relation to staff records, management returns and maintaining records, as required.
    • Monitor all financial matters relating to the service in accordance with finance policies and procedures. Contribute to the management of the budget for the area and take corrective action, where appropriate.
    • Liaise with external professionals, individuals and families as required to ensure that the needs of the people supported are reviewed regularly and plans developed so that we continue to meet their needs.
    • Ensure that effective referral protocols and practices are in place to enable speedy and positive responses are provided to meet new demands.

Ensure good practice within services.

      • Ensure that appropriate person-centred support arrangements are in place for each individual supported and reviewed, as per policy.
      • Implement and monitor quality assurance strategies and documents, actively promoting a culture of continuous improvement.
      • Actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and wishes.
      • Provide coaching and mentoring to staff.
      • Ensure health and safety requirements are met within services and comply with Health & Safety Legislation.
      • Plan and implement service development along with the Registered Manager.

Management of teams and individuals

      • Contribute to the recruitment, appointment and induction of staff through effective use of Active Care Group Safer Recruitment Policy.
      • Manage and support staff in line with Active Care Group Policies and Procedures, including supervision, absence management, disciplinary and grievance issues.
      • Promote and support effective team working through good communication and regular team meetings.
      • Identify individual and team learning and development needs and plan to meet these in conjunction with learning and development staff.
      • Participate in the delivery of training as agreed by the Care Home Manager and Learning & Development staff.
      • Effectively identify and contribute to learning and development activities including meeting organisational targets.

To establish and maintain effective communication

      • Develop and maintain effective communication systems within the team.
      • Ensure regular team meetings are held.
      • Ensure regular planning and reviews are carried out for all individuals supported.
      • Ensure effective representation and joint working with key agencies, families and individuals.
      • Establish and maintain processes for facilitating new referrals.
      • Promote the organisation in a positive manner

Additional Duties

      • Participate in the On-Call system.
      • Work flexibly to meet the needs of the service, carrying out shifts if necessary.
      • Deputise for the Care Home Manager, as required.
      • Undertake additional activities such as attendance at conferences and involvement in project groups to further individual and organisational development.

What to look forward to:

  • 25 days plus bank holidays
  • Birthday off
  • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
  • Active Reward App giving discounts and savings on your weekly shop
  • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
  • A Nest Personal Pension account
  • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
  • We recognise outstanding Active Behaviours via the Active Awards programme
  • Enhanced Sick & Maternity Pay benefits
  • Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
  • and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

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