Deputy Registered Manager

1 week ago

Bedford, United Kingdom Tender Healthcare Consulting Ltd Full time
Our client provide more than just a place to live; we create a home. Our residential care services focus on enhancing quality of life by offering personalised care, respect, and a supportive environment for each resident. We are committed to fostering a culture of kindness and professionalism, where staff and residents feel part of a caring community.
Role Overview
As the Deputy Manager, you will work closely with the Registered Manager, supporting the overall management and operation of the care home. In this key leadership role, you will help ensure that high standards of care are maintained, and that staff are well-trained and motivated to deliver quality care. You will take on additional responsibilities in the Registered Manager's absence, ensuring continuity in service provision, safety, and compliance.
Key Responsibilities:
* Operational Support: Assist the Registered Manager in the overall management of the care home, ensuring it operates efficiently and effectively in accordance with CQC guidelines and organisational policies.
* Staff Management: Supervise and support care staff, ensuring they are well-equipped to carry out their duties. Lead by example by demonstrating high standards of care and offering guidance where needed. Manage rotas to ensure appropriate staffing levels at all times.
* Care Planning: Assist in the development and monitoring of personalised care plans for each resident. Ensure care plans are up to date, in line with individual needs, and compliant with regulatory standards.
* Compliance and Audits: Help ensure the care home meets CQC requirements by participating in internal audits and inspections. Work with the Registered Manager to implement any required improvements or changes identified by external bodies.
* Training and Development: Support staff training and development initiatives, esuring team members are fully qualified and competent in delivering high standards of care. Identify training needs and organise opportunities for continuous professional development.
* Resident and Family Liaison: Act as a point of contact for residents and their families, ensuring that concerns are addressed and that residents feel heard and supported. Participate in care review meetings and family consultations.
* Health and Safety: Ensure that the care home maintains a safe environment, following health and safety protocols rigorously. Address any health and safety concerns promptly and escalate where necessary.
* Acting Manager: Step into the role of Registered Manager during their absence, maintaining the smooth operation of the home and addressing any issues that may arise.
Qualification:
* NVQ Level 3 in Health and Social Care (or equivalent), with a commitment to working towards a Level 5 qualification.
* Experience in a senior care role, such as Deputy Manager or Senior Care Assistant.
* Strong knowledge of CQC regulations, care standards, and safeguarding requirements.
* Proven leadership skills with the ability to motivate, support, and guide a team.
* Ability to manage competing priorities and work effectively in a fast-paced environment.
* Strong interpersonal and communication skills, with a focus on building positive relationships with residents, families, and staff.
* A passion for delivering high-quality care with empathy and understanding.
Benefits
● Competitive salary with opportunities for progression.
● Access to ongoing training and development programs.
● Supportive and inclusive work environment that promotes work-life balance.
● Pension scheme, healthcare coverage, and employee perks.
● And a lot more

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