Client Service Associate

2 weeks ago


London, United Kingdom AVOMIND Full time

About the Company

Our client connects business leaders seeking knowledge with the experts who possess it. They’re one of the fastest-growing global companies, employing 1500+ colleagues from 60+ nationalities. They operate at the heart of the global knowledge economy, providing a suite of knowledge-on-demand services to investment funds, consultancies, Fortune 500 companies and nonprofits. They’re a fast-paced, client-driven service organization.


About the Role

As a client service associate, you’ll have a clear focus on client service and revenue generation. You’ll be the connection point between clients and industry experts. After initial training at New Joiner Academy and on the desk, you’ll start fielding incoming briefs from the clients assigned to you. You’ll spend a large portion of your time on the phone and email, identifying the best experts to suit your clients’ needs. Once you’ve found the right expert, you’ll connect them with our clients across various formats (e.g., interviews, in-person meetings, surveys, etc.). Your responsibilities will include:

  • Understand client needs and the available expert pool for the project

  • Source and engage experts using our internal database and external digital directories

  • Match client briefs with the most relevant experts and appropriate interaction formats

  • Schedule and manage all client-to-expert interactions

  • Deliver an excellent client experience through fast, accurate recommendations and proactive follow-ups with them


About the Program

The fast-paced, two-year Client Service Graduate Program is a springboard for ambitious graduates who want to embark on an accelerated commercial career. After two years, associates are eligible for manager promotion, providing them with leadership responsibilities over 2-5 people early in their career. After a further three years, they are eligible for promotion to vice president, entrusted with running a multi-million-dollar book of business.


Requirements

  • Equivalent of 2:1 or above achieved in a Bachelor’s degree and noteworthy extracurriculars.

  • This is an entry-level role and so no prior work experience is necessary. However, relevant internships and other evidence of interest in business and a commercial career are desirable.

  • Alignment with our values: we look for driven, results-orientated, adaptable, humble and empathetic individuals

  • Fluency in English and German required (native speaker or C1 level will be assessed); another modern European language would be a plus


Compensation and Benefits 

  • Average total first year compensation: £43,000 consisting of (i) fixed annual base salary of £36,000 and (ii) variable compensation based on performance

  • 4% matched pension contribution on qualified earnings

  • Comprehensive private health insurance coverage and dental insurance

  • 25 vacation days, 9 company holidays & business closure during winter holiday week

  • In office Monday to Thursday (option to WFH each Friday and four extra days/quarter)

  • Perks: Subsidized lunch, complimentary breakfast & snacks, corporate gym rates, iPhone and MacBook Pro for work




  • London, United Kingdom Page Personnel Finance Full time

    The Client Service Associate will focus on the long-term success of their investors. As a Senior Training Associate, you'll play a meaningful role in providing the best in class support to their UK Personal Investor business. Working in training will giveyou the opportunity to help make their crew the best they can be when it comes to serving their...


  • London, United Kingdom Page Personnel Full time

    Client Service Associate for a rapidly growing fintech company in London - Permanent position with lots of progression and support **About Our Client**: The financial services client based in London is one of the world's leading wealthtech companies with a service offering which includes data & analytics, portfolio & reporting tools, research and regulatory...


  • London, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Financial Services London 13/11/2023 Type of Position: Client Services Associate - London Pay: £30k - £45k **Client Services Associate - London**: We have an exciting opportunity for an individual to fill a Client Services Associate role in London. **Job purpose**: - To deputise for the Client and Investment Administration Manager. - To support the...


  • London, United Kingdom Page Personnel Finance Full time

    The Client Service Associate role is essential to provide existing clients with our service in a fully compliant manner and in line with defined service levels as well as supporting the new client operational onboarding process. You will also be dealingwith client enquiries and escalations on various operational processes, escalating appropriate issues in a...


  • London, United Kingdom Page Personnel - UK Full time

    Client Service role within a fast growing European Bank - Fantastic exposure, training and progression **About Our Client**: The financial services client based in London is one of the world's leading wealthtech companies with a service offering which includes data & analytics, portfolio & reporting tools, research and regulatory services. They offer the...


  • London, United Kingdom Page Personnel Full time

    Permanent Client Service role in a wealth management business in London - Excellent exposure, growth and progression opportunities **About Our Client**: The financial services client based in London's west end, is a London based investment firm that provides execution-only, discretionary and advisory asset management services to retail and professional...


  • London, United Kingdom Page Personnel - UK Full time

    Permanent Client Service role in a wealth management business in London - Excellent exposure, growth and progression opportunities **About Our Client**: The financial services client based in London's west end, is a London based investment firm that provides execution-only, discretionary and advisory asset management services to retail and professional...


  • London, United Kingdom Duke and Rawson Full time

    Our client is a full service international firm looking to recruit an Associate to join its highly rated Employment practice. The practice is especially strong in the financial services sector and holds panel positions with some of the leading banks and financial institutions in the global financial markets.


  • London, United Kingdom mbf. Full time

    Our client is currently seeking to recruit for a Client Services Assistant to join their family office. This role will work alongside the Financial Advisers & Paraplanners in supporting them to provide advice to a HNW client portfolio. Wealth Planning is the UK wealth advisory business of our client. They work with wealthy and aspiring individuals to...


  • London, United Kingdom Buckden Partners Full time

    We're currently seeking a Client Services Associate to join the Corporate & Investment Banking division of a global banking group. In this role, you'll support some of the world's most intricate corporate and institutional clients, offering tailored services and wholesale products to meet their unique needs.Client Services oversees the day-to-day operations...


  • London, United Kingdom Buckden Partners Full time

    We're currently seeking a Client Services Associate to join the Corporate & Investment Banking division of a global banking group. In this role, you'll support some of the world's most intricate corporate and institutional clients, offering tailored services and wholesale products to meet their unique needs.Client Services oversees the day-to-day operations...


  • London, United Kingdom Buckden Partners Full time

    We're currently seeking a Client Services Associate to join the Corporate & Investment Banking division of a global banking group. In this role, you'll support some of the world's most intricate corporate and institutional clients, offering tailored services and wholesale products to meet their unique needs. Client Services oversees the day-to-day operations...


  • London, United Kingdom Buckden Partners Full time

    We're currently seeking a Client Services Associate to join the Corporate & Investment Banking division of a global banking group. In this role, you'll support some of the world's most intricate corporate and institutional clients, offering tailored services and wholesale products to meet their unique needs.Client Services oversees the day-to-day operations...


  • London, United Kingdom Buckden Partners Full time

    We're currently seeking a Client Services Associate to join the Corporate & Investment Banking division of a global banking group. In this role, you'll support some of the world's most intricate corporate and institutional clients, offering tailored services and wholesale products to meet their unique needs.Client Services oversees the day-to-day operations...


  • London, United Kingdom CME Management Full time

    **Description** **Client Relationship and Services - Associate** Client Relationship and Services - Associate (reporting to triResolve Margin Team Lead) The Post-Trade Client Relationship and Services (CRS) Team for triResolve Margin is the client-facing function serving a growing global triResolve Margin client base. triResolve is a network community...


  • London, United Kingdom CME Group Full time

    **Client Relationship and Services - Associate** Client Relationship and Services - Associate (reporting to triResolve Margin Team Lead) The Post-Trade Client Relationship and Services (CRS) Team for triResolve Margin is the client-facing function serving a growing global triResolve Margin client base. triResolve is a network community service that...


  • London, United Kingdom S&P Global Full time

    S&P Global Market Intelligence - Research, Advisory & Specialty Solutions **The Role**: Associate, Issuer Solutions Client Services **The Team**: The Issuer Solutions Client Services group supports investor relations teams at publicly traded companies by providing ongoing product training and best practice advisory, while simultaneously collaborating with...


  • London, United Kingdom Guidepoint Full time

    : Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees...


  • London, United Kingdom eFinancialCareers Full time

    **S&P Global Market Intelligence** **The**Role**: Client Services Credit Associate Client Services Associates are the first point of contact for our clients and this role you'll work directly with clients to help optimise their workflows and streamline their research and data analysis needs. If you're dedicated to providing exceptional clientsupport and have...


  • London, United Kingdom Binary Capital Investment Management Full time

    **Client Service Associate** **Location**: London Based - work from office [hybrid role possible] Reporting to: Client Service Director **About Binary Capital Investment Management** Binary Capital is a London based, whole of market, broad investment firm working in partnership with Wealth Managers and IFAs - with a leading, unique, Discretionary Fund...