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Equipment Hire and Domestic Administrator

3 months ago

Waterlooville, United Kingdom Coopers Fire Full time

Coopers Fire specialises in the design, manufacture, installation, and servicing of cutting-edge and customised Smoke and Fire Curtains for various buildings. Our primary mission is to save lives by providing high-quality and innovative products while promoting effective fire protection solutions.

Every single day, we dedicate ourselves to creating an environment where our colleagues can thrive, work diligently, excel, and have fun in the process. Our core values, which we deeply believe in, are Integrity, Pride and Passion, Teamship, and Pioneering. We genuinely derive joy from witnessing individuals perform at their best and relish their workday experiences. We prioritise the development and support of our colleagues, foster an environment that encourages and values diverse opinions, challenge conventional norms, and consistently collaborate to lead the market through innovative approaches, all in the pursuit of safeguarding lives.

This role provides support to the Domestic Installs and administer the access equipment requirements of UK Projects


DUTIES AND RESPONSIBILITIES

  • Administer the ordering, delivery & control access equipment for UK Install Projects
  • Work with Project Manager and Hire Companies to ensure the Access hire process runs smoothly.
  • Reconciliation of equipment hire costs against what we have hired to determine that the supplier invoice is correct.
  • Support the Project Managers with Domestic projects.
  • To keep communication open with the Domestic customers to help support the project.
  • File paperwork in the appropriate contract folders.
  • Capture all the relevant Variation Orders to ensure costs recovery and maximise profitability – chase the customer for confirmations.
  • To answer incoming telephone calls for the Contracts Team and support where possible.
  • To keep project, management and record systems and documents in an orderly and current condition.
  • Produce Fitters Packs and distribute, as necessary.
  • Liaising with Project Managers and The Surveyor Auditor to ensure survey data is complete.
  • Work with the Contracts Assistant and Project Managers to schedule the installation teams.
  • Support the Projects team with updating records, data and supporting client requests.


SKILLS AND EXPERIENCE

Essential:

  • Experience within the equipment hire industry.
  • Knowledge of Microsoft Office software
  • Good customer service & communication skills

ATTRIBUTES

  • Good communicator
  • Customer focused approach
  • Good organisational skills and attention to detail.
  • Able to work under pressure
  • Work to tight deadlines
  • IT literate
  • Passion and pride in the work carried out and areas of responsibility
  • Self-motivated, confident, and resourceful.
  • Tenacious

BENEFITS

  • Competitive salary – available upon request
  • Free hot drinks
  • Ample free onsite parking
  • Cycle to work scheme
  • Early finish and dress-down Fridays
  • Above average Holiday allowance with the option to purchase additional holiday
  • Company social events
  • Friendly and supportive environment
  • Holistic approach to work
  • Working for a company who cares about you as an individual and not just a cog in the machine