Medical Speciality Co-ordinator

2 weeks ago

Dartford, United Kingdom Dartford and Gravesham NHS Trust Full time

Job summary

An opportunity has arisen to work within the Gynaecology department as a Medical Speciality Co-ordinator , providing Secretarial, admin and clerical support to the Consultants and Urogynae team.

We are looking for an experienced Co-ordinator who has worked in a similar role. You will need a good understanding of secretarial and admin processes within the NHS or a similar setting.

Main duties of the job

The post holder will have dual responsibility for co-ordinating the administration of clinical and departmental tasks for the consultants and the divisional specialities, as well as co-ordinating and maintaining patient pathways in line with national targets, local policies and procedures.

They will provide a comprehensive and efficient administrative service to the department together with helping to support other specialties within the division as required.

The post holder will develop a good knowledge of the 18-week pathway and local Trust Access Policy and working closely with staff, patients and other health professionals, they will ensure quality of service and enhanced patient experience.

About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.

Job description

Job responsibilities

Medical co-ordinator responsibilities Be the first point of contact for escalation of administration issues. Produce general correspondence clinic letters, result letters, invoices, medical statements, complaints statements and miscellaneous reports as required. Maintain an organised file management system. Liaise with Medical Records, the Appointments Office and Outpatient Department to ensure the smooth running of clinics for the consultant. Ensure any referrals that are received in to the department are sent to the Appointment Office and dealt with efficiently. Ensure that the Consultant is made aware of ward referrals from clinicians and other specialities. Arrange tests for patients and ensure patients are aware of appointments, send out the necessary forms to patients for testing. Provide clinical documents and diagnostic results to clinicians. Ensure patients prescriptions are dealt with appropriately upon request. Organise and coordinate registrar clinics.

Responsible for updating medical records and the Patient Administration System (PAS) with patients details.

Person Specification

Education and Training

Essential

Educated to NVQ Level 3 or 4 or equivalent experience. GCSE or equivalent standard of education in English and Maths

Desirable

Diploma qualification Medical terminology qualification

Knowledge and Skills

Essential

Excellent standard of literacy and numeracy Experience of Microsoft packages including Outlook, Excel and Word at Intermediate level Excellent verbal and written communication skills Able to work alone or as part of a team Good organisational skills Excellent computer/keyboard skills Ability to prioritise / organise own workload Ability to manage a busy work load Awareness of National RTT pathways and Trust adopted pathway Good interpersonal skills Ability to cope under pressure Project management skills

Desirable

Waiting list knowledge/experience Knowledge of using PIFU pathways Knowledge of Trust Access Policy Basic medical terminology

Experience

Essential

Previous secretarial / administrative experience Experience of planning meetings / events / clinics

Desirable

Previous secretarial / administrative experience within an NHS role Experience of minute taking Previous audio typing experience

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