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Newark Patient Pathway Coordinator

3 months ago

Ashfield District, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

Job summary

We are excited to announce a new opportunity for the role of Patient Pathway Co-ordinator based at our Newark site to work along side our other Patient pathway coordinators within the Medicine division. This position primarily involves managing our new Insourcing service on a Permanent contract. It's an ideal opportunity for individuals looking to gain experience in PPC administration or eager to learn a new specialty.

As a Patient Pathway Co-ordinator, you will play a crucial role in managing our Insourcing service. This position requires excellent communication skills, empathy, and the ability to effectively prioritize workload. You will work closely with a highly efficient team to ensure the smooth day-to-day management of patient pathways.

Main duties of the job

To understand the role in more detail, please read the attached job description and person specification document.

About us

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Job description

Job responsibilities

To understand the role in more detail, please read the attached job description and person specification document.

Person Specification

Knowledge

Essential

Computer literate, with experience of using a keyboard with a high level of accuracy. Knowledge of NHS or service provider in general Thorough knowledge of healthcare administrative systems and processes Knowledge of databases, spreadsheets PAS, Excel or similar applications Confidentiality and Data Protection Health and Safety Equality and diversity

Desirable

Sound office clerical background providing knowledge of relevant procedures. Experience of using a full range of IT/Patient data systems - As applicable to speciality

Qualifications

Essential

Good general education with GCSE Maths and English at grade C or above. RSA II (or equivalent)

Desirable

ECDL Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR) NVQ in Customer Care Institute of Health Records & Information Management Diploma (IHRIM) Shorthand speeds of 80wpm

Further Training

Essential

On the job training.

Desirable

Supervisory training Experience of managing health & safety issues

Experience

Essential

Quality Customer Service Some experience providing required NHS knowledge and qualification equivalences if necessary.

Desirable

Experience of supervising staff

Contractual

Essential

Regular attendance and willingness to work flexible hours as necessary