Retail Sales Assistant

1 month ago

Dorking, United Kingdom Majestic Full time

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Dorking are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail

Who are we?

Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.

The Role

As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.

Key Responsibilities

At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.

Therefore, we are looking for people who:

Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery

Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases

Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.

Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.

Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.

Take accountability and pride for the physical appearance and maintenance of your store both internally & externally

Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.

Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together

Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.

Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.

As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.

Knowledge & Skills Required

Excellent time-management, delegation and problem-solving skills

Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer

Self-motivated, able to thrive when working alone and as part of a team

A can-do attitude with a passion for seeing problems through to solutions

Adaptable and resilient to meet the ever-changing demands of our business

Excellent communication and time management skills

Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications

Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

What is in it for you:

Competitive Salary

Up to 20% staff discount

Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes

Uniform provided

Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.

Company sick pay scheme.

Job Specifics:

Contract: Permanent

Hours: 24 Hours Per Week

  • Retail Sales Assistant/keyholder

    4 months ago

    Dorking, United Kingdom The Works - Dorking Full time

    **Retail Sales Assistant - Keyholder** **Hours: Part Time** **Type of store: High Street** **Pay rate**:NMW plus additional £0.35p when completing Key Holder duties. **Please Note** - If you are under 18, you won't be able to complete keyholding duties and hold keys, instead you'll join us as a 'sales assistant' until you reach your 18th birthday, when...

  • Sales Assistant

    1 month ago

    Dorking, United Kingdom WH Smith Retail Holdings Limited Full time

    Job DescriptionSales Assistant - WHSmith - DorkingContract Type: PermanentWorking hours: 6 hour contract flexible across weekdays and weekends. Over 18 years of age, lone working stores model As a Sales Assistant you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our...

  • Retail Sales Assistant

    4 months ago

    Dorking, United Kingdom The Works Full time

    **Retail Sales Assistant / Keyholder - 18 hours**: **Why The Works?**: **_ We don’t just sell products. We inspire reading, learning, creativity and play._**: You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book...

  • Retail Sales Associate

    2 days ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantWe are seeking a highly motivated and customer-focused Retail Assistant to join our team at DCK Group. As a Retail Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of visual merchandising standards, and supporting the sales team to achieve sales targets.Key...

  • Retail Sales Associate

    2 days ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantWe are seeking a highly motivated and customer-focused Retail Assistant to join our team at DCK Group. As a Retail Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of visual merchandising standards, and supporting the sales team to achieve sales targets.Key...

  • Retail Sales Assistant

    4 months ago

    Dorking, United Kingdom Majestic Wine Warehouses Ltd. Full time

    Location- Dorking- Discipline: - Retail Operations- Job type: - Permanent Part Time- Job ref: - 006283- Published: - about 2 hours ago**Fancy joining the UK’s number one Wine Specialist?** **Majestic Wine Dorking are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!** **Who...

  • Retail Assistant

    4 months ago

    Dorking, United Kingdom Denbies Wine Estate Ltd Full time

    We are currently recruiting for Retail Assistants for our Gift Shop. You will be working along the Shop Floor Manager and the existing Retail Team. You will be required to maximize sales and deliver exceptional customer service and maintain high standards on the sales floor. Skills and Experience Required; - Good Customer Service - Retail Sales - Cash...

  • Retail Sales Associate

    3 days ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantJob Summary:We are seeking a Retail Assistant to join our team at DCK Group. As a Retail Assistant, you will be responsible for providing exceptional customer service, maintaining visual merchandising standards, and supporting the sales team.Key Responsibilities:Provide excellent customer service, responding to customer inquiries...

  • Retail Sales Associate

    3 days ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantJob Summary:We are seeking a Retail Assistant to join our team at DCK Group. As a Retail Assistant, you will be responsible for providing exceptional customer service, maintaining visual merchandising standards, and supporting the sales team.Key Responsibilities:Provide excellent customer service, responding to customer inquiries...

  • Retail Sales Associate

    2 weeks ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantRole Overview:DCK Group is seeking a Retail Assistant to join our team in Dorking. As a Retail Assistant, you will provide face-to-face contact and merchandising expertise within our retail stores.Key Responsibilities:Merchandise our product to visual merchandising guidelinesPut out deliveries of new stockMaintain housekeeping...

  • Retail Sales Associate

    2 weeks ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantRole Overview:DCK Group is seeking a Retail Assistant to join our team in Dorking. As a Retail Assistant, you will provide face-to-face contact and merchandising expertise within our retail stores.Key Responsibilities:Merchandise our product to visual merchandising guidelinesPut out deliveries of new stockMaintain housekeeping...

  • Retail Sales Associate

    2 weeks ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantRole Overview:DCK Group is seeking a Retail Assistant to join our team in Dorking. As a Retail Assistant, you will provide face-to-face contact and merchandising expertise within our retail stores.Key Responsibilities:Merchandise our product to visual merchandising guidelinesPut out deliveries of new stockMaintain housekeeping...

  • Retail Sales Associate

    2 weeks ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantRole Overview:DCK Group is seeking a Retail Assistant to join our team in Dorking. As a Retail Assistant, you will provide face-to-face contact and merchandising expertise within our retail stores.Key Responsibilities:Merchandise our product to visual merchandising guidelinesPut out deliveries of new stockMaintain housekeeping...

  • Retail Sales Associate

    6 days ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantLocation: DorkingJob Type: Part-timeHours: 2 hours per weekShift Pattern: FlexibleDCK Group is a leading fashion jewellery company, working with renowned retailers and high street fashion brands. As a Retail Assistant, you will provide face-to-face contact and merchandising expertise within our retail stores.Key...

  • Retail Sales Associate

    6 days ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantLocation: DorkingJob Type: Part-timeHours: 2 hours per weekShift Pattern: FlexibleDCK Group is a leading fashion jewellery company, working with renowned retailers and high street fashion brands. As a Retail Assistant, you will provide face-to-face contact and merchandising expertise within our retail stores.Key...

  • Retail Sales Associate

    5 days ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantLocation: DorkingJob Type: Part-timeHours: 2 hours per weekShift Pattern: FlexibleDCK Group is a leading fashion jewellery company, working with renowned retailers and high street fashion brands. As a Retail Assistant, you will provide face-to-face contact and merchandising expertise within our retail stores.Key...

  • Retail Sales Associate

    5 days ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantLocation: DorkingJob Type: Part-timeHours: 2 hours per weekShift Pattern: FlexibleDCK Group is a leading fashion jewellery company, working with renowned retailers and high street fashion brands. As a Retail Assistant, you will provide face-to-face contact and merchandising expertise within our retail stores.Key...

  • Retail Sales Assistant

    1 month ago

    Dorking, United Kingdom Majestic Wine Part time

    Fancy joining the UK’s number one Wine Specialist? Majestic Wine Dorking are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company...

  • Retail Sales Associate

    1 week ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantLocation: DorkingJob Type: Part-timeHours: 2 hours per weekShift Pattern: FlexibleDCK Group is a leading fashion jewellery company, working with well-known retailers and high street fashion brands. As a Retail Assistant, you will provide face-to-face contact and merchandising expertise within our retail stores.Key...

  • Retail Sales Associate

    1 week ago

    Dorking, Surrey, United Kingdom DCK Group Full time

    Job Title: Retail AssistantLocation: DorkingJob Type: Part-timeHours: 2 hours per weekShift Pattern: FlexibleDCK Group is a leading fashion jewellery company, working with well-known retailers and high street fashion brands. As a Retail Assistant, you will provide face-to-face contact and merchandising expertise within our retail stores.Key...