See more Collapse

Market Research Interviewer

1 month ago

Gatwick, United Kingdom Gatwick Airport Full time

To be the airport for everyone whatever your journey

Market Research Interviewer

The Opportunity:

Are you our next Market Research Interviewer? We are looking for someone who can help us redefine what's possible for London Gatwick. This role is an integral part of the Market Research team, undertaking a range of face-to-face market research surveys and acting as the eyes & ears of the airport.

As part of our ‘Grow with Gatwick' initiative you'll be provided with plenty of training and support to ensure you're developing and growing your career.

What is the role?

The Market Research team undertake a range of surveys to collect information on the opinions, experiences and preferences of our customers that ensures we can provide the best service and inform future planning decisions for the airport. If you enjoy interacting with the public and are interested in helping to develop the airport of the future, then this is the role for you. It entails working both landside & airside, across all areas of the airport, acting as an ambassador through positive interactions.

Surveys are primarily conducted on tablets and most of the time you will work independently on a shift basis, but as part of a wider team. Shift times vary depending on the type of survey and passengers/flights being targeted. A typical week is 20 hours, rostered between the hours of 0500 and 2300, split over three 6–7-hour shifts per week. The roster is released a year in advance.

What you'll be doing 

  • On-airport face-to-face interviews undertaken on tablets using pre-loaded structured questionnaires throughout all areas of the airport.
  • Independently planning for your day in response to quotas and flight demands.
  • Interviewing in accordance with the Market Research Society's Code of Conduct
  • Recording your quotas and updating spreadsheets on Microsoft Teams.
  • Attending quarterly team meetings to contribute to the success of the wider team.
  • Act as ambassadors for London Gatwick Airport, carrying out interviews in a positive and professional manner. 

Do you have what we're looking for? 

  • Market Research experience is an advantage.
  • Airport knowledge whilst not essential would be an advantage.
  • Must be able to read, understand and speak English fluently, the ability to speak other languages would be an asset.
  • Ability and confidence to work well as part of a team and autonomously under own initiative.
  • Previous experience of working towards and prioritising targets.
  • Excellent interpersonal, communication and listening skills.
  • Be confident and able to approach and engage people.
  • Able to go above and beyond to deliver great customer experience.
  • Ability to work in a fast-paced and busy environment.
  • Some IT skills and knowledge of MS Office package.
  • Must be able to get into London Gatwick to start/finish work for 0500 – 2300.

Why Work for London Gatwick?

We are committed to reflecting the diversity of our local community and the passengers we serve. We value an environment where everyone feels comfortable, respected, and empowered to be their authentic selves. As an equitable, diverse, and inclusive employer, we encourage different perspectives that redefine what's possible. Together, we form a strong and united team.

If you are ready to make a difference and begin your journey with London Gatwick, click "Apply" to submit your application.

We have other current jobs related to this field that you can find below

  • Market Research Interviewer

    2 weeks ago

    Gatwick Airport, United Kingdom Gatwick Airport Limited Full time

    **To be the airport for everyone whatever your journey** **Market Research Interviewer** **The Opportunity**: Are you our next Market Research Interviewer? We are looking for someone who can help us redefine what's possible for London Gatwick. This role is an integral part of the Market Research team, undertaking a range of face-to-face market research...

  • Survey Interviewer

    4 weeks ago

    Gatwick Airport, United Kingdom Civil Aviation Authority Full time

    **Date**:18 Mar 2024 **Location**: Gatwick Airport, GB **Company**:Civil Aviation Authority **Salary**: £23,050 (Prorated salary £10,942 per annum as this is a part time role) **Contract Type**: Fixed Term Contract - Part Time - 10 shifts per month - 864 hours per year **Location**:Gatwick Airport We are the UK's aviation regulator and recognised as...

  • International Passenger Survey Interviewer

    3 weeks ago

    London / Gatwick Airport, United Kingdom Office for National Statistics Full time

    **Details**: **Reference number**: - 272206**Salary**: - £16,046- FTE £21,204, Actual salary £16,046 paid pro rata**Job grade**: - Other- International Passenger Survey Interviewer**Contract type**: - Fixed Term**Length of employment**: - 12 months**Business area**: - ONS - Surveys and Data Collection**Type of role**: - Social Survey...

  • International Passenger Survey Interviewer

    2 weeks ago

    London / Gatwick Airport, United Kingdom Office for National Statistics Full time

    Details:Reference number:Salary:- £16,046 FTE £21,204, Actual salary £16,046 paid pro rataJob grade:OtherInternational Passenger Survey InterviewerContract type: Fixed TermLength of employment: 12 monthsBusiness area: ONS Surveys and Data CollectionType of role: Social Survey InterviewerWorking pattern: ParttimeNumber of jobs available:...

  • Sales and Marketing Insights Analyst

    4 weeks ago

    Gatwick, United Kingdom Air Partner Full time

    Are you an expert in Sales and Lead pipelines? Do you take an analytical approach to align business goals with data? Here at Air Partner, we are seeking a Sales and Marketing Insights Analyst to join our buzzing Gatwick office. You will play a critical role in understanding our prospective and existing customers intimately, through detailed knowledge of CRM...

  • Sales and Marketing Insights Analyst

    2 weeks ago

    Gatwick, United Kingdom Air Partner Full time

    Are you an expert in Sales and Lead pipelines? Do you take an analytical approach to align business goals with data? Here at Air Partner, we are seeking a Sales and Marketing Insights Analyst to join our buzzing Gatwick office. You will play a critical role in understanding our prospective and existing customers intimately, through detailed knowledge of CRM...

  • Sales and Marketing Insights Analyst

    1 month ago

    Gatwick, United Kingdom Air Partner Full time

    Are you an expert in Sales and Lead pipelines? Do you take an analytical approach to align business goals with data? Here at Air Partner, we are seeking a Sales and Marketing Insights Analyst to join our buzzing Gatwick office. You will play a critical role in understanding our prospective and existing customers intimately, through detailed knowledge of CRM...

  • Sales and Marketing Insights Analyst

    1 month ago

    Gatwick, United Kingdom Air Partner Full time

    Are you an expert in Sales and Lead pipelines? Do you take an analytical approach to align business goals with data? Here at Air Partner, we are seeking a Sales and Marketing Insights Analyst to join our buzzing Gatwick office. You will play a critical role in understanding our prospective and existing customers intimately, through detailed knowledge of CRM...

  • Sales and Marketing Insights Analyst

    1 month ago

    Gatwick, United Kingdom Air Partner Full time

    Are you an expert in Sales and Lead pipelines? Do you take an analytical approach to align business goals with data? Here at Air Partner, we are seeking a Sales and Marketing Insights Analyst to join our buzzing Gatwick office. You will play a critical role in understanding our prospective and existing customers intimately, through detailed knowledge of CRM...

  • Sales and Marketing Insights Analyst

    1 month ago

    Gatwick, United Kingdom Air Partner Full time

    Are you an expert in Sales and Lead pipelines? Do you take an analytical approach to align business goals with data? Here at Air Partner, we are seeking a Sales and Marketing Insights Analyst to join our buzzing Gatwick office. You will play a critical role in understanding our prospective and existing customers intimately, through detailed knowledge of CRM...

  • Brand Manager

    2 weeks ago

    Gatwick, United Kingdom NovoNordisk Full time

    For over 100 years we have been driving change to defeat diabetes, but we know that what got us here today is not necessarily what will make us successful in the future. We are now transforming our business and taking our expertise into new territories including obesity and rare blood and endocrine diseases.Our story is one of incredible growth and success,...

  • CRM / Marketing Insight Analyst

    1 month ago

    Gatwick Airport, West Sussex, United Kingdom Air Partner Full time

    Are you an expert in Sales and Lead pipelines? Do you take an analytical approach to align business goals with data? Here at Air Partner, we are seeking a Sales and Marketing Insights Analyst to join our buzzing Gatwick office. You will play a critical role in understanding our prospective and existing customers intimately, through detailed knowledge of CRM...

  • CRM / Marketing Insight Analyst

    1 month ago

    Gatwick Airport, West Sussex, United Kingdom Air Partner Full time

    Are you an expert in Sales and Lead pipelines? Do you take an analytical approach to align business goals with data? Here at Air Partner, we are seeking a Sales and Marketing Insights Analyst to join our buzzing Gatwick office. You will play a critical role in understanding our prospective and existing customers intimately, through detailed knowledge of CRM...

  • Territory Sales Manager

    4 weeks ago

    Gatwick, United Kingdom BAT Full time

    BRITISH AMERICAN TOBACCOnTerritory ManagernHorley, Reigate, GatwickAt British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT!VIDEO INTERVIEW THURSDAY 6TH JUNE - OFFER AFTER ONE STAGE!!!· Market leading FMCG brands sold in over...

  • Tax Assistant Rotational Placement Gatwick August 2024

    1 month ago

    Gatwick, United Kingdom RSM Full time

    As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to...

  • Territory Sales Manager

    1 month ago

    Gatwick, United Kingdom BAT Full time

    BRITISH AMERICAN TOBACCOTerritory ManagerHorley, Reigate, GatwickPlease read the information in this job post thoroughly to understand exactly what is expected of potential candidates.At British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible...

  • Territory Sales Manager

    1 month ago

    Gatwick, United Kingdom BAT Full time

    BRITISH AMERICAN TOBACCOTerritory ManagerHorley, Reigate, GatwickAt British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT!VIDEO INTERVIEW THURSDAY 6TH JUNE - OFFER AFTER ONE STAGE!!!· Market leading FMCG brands sold in over...

  • Territory Sales Manager

    1 month ago

    Gatwick, United Kingdom BAT Full time

    BRITISH AMERICAN TOBACCO Territory Manager Horley, Reigate, Gatwick At British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT! VIDEO INTERVIEW THURSDAY 6TH JUNE - OFFER AFTER ONE STAGE!!! · Market leading FMCG brands sold in...

  • Territory Sales Manager

    1 month ago

    Gatwick, United Kingdom BAT Full time

    BRITISH AMERICAN TOBACCOTerritory ManagerHorley, Reigate, GatwickAt British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT!VIDEO INTERVIEW THURSDAY 6TH JUNE - OFFER AFTER ONE STAGE!!!· Market leading FMCG brands sold in over...

  • Territory Sales Manager

    1 month ago

    Gatwick, United Kingdom BAT Full time

    BRITISH AMERICAN TOBACCOTerritory ManagerHorley, Reigate, GatwickAt British American Tobacco we are committed to our purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT!VIDEO INTERVIEW THURSDAY 6TH JUNE - OFFER AFTER ONE STAGE!!!· Market leading FMCG brands sold in over...