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Receptionist/Administrator

5 months ago

Andover, United Kingdom Southern Health NHS Foundation Trust Full time

Job summary

The Andover Community Mental Health Team is looking to recruit a full administrator/receptionist to join our friendly team.

Applications are invited for the above position working a week in a supportive and busy community mental health team. The post holder must have experience of working within a clerical / reception environment and have excellent telephone manner and communication skills, including good organisational skills. You will need to have a warm and professional manner as you will be the first point of contact for people who access our service. The successful candidate will be working as part of a team and therefore being a team player is essential. You will need to have good IT skills and you should have the ability to work under pressure, work independently, and as part of the team. You will need to be flexible and responsive to meet the needs of the service.

We will provide excellent training and a full induction process and you will have regular support and supervision from the Administration Manager.

This is an exciting opportunity to join a fast paced and supportive friendly multi-disciplinary team, providing a professional clerical support service to the team. You should have excellent IT skills, interpersonal skills and be able to communicate effectively with a broad range of professionals and service users.

If you would to arrange an informal visit please contact Debra Wells Business Administration Manager.

Main duties of the job

To provide a comprehensive reception service to all visitor and all callers into Junction Road in a professional and supportive manner.

Monitoring and maintenance department quality standards within the scope your job description.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.

The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

Display screen equipment users. Excellent standard of written and oral English.

Desirable

Previous NHS experience