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Discharge and Flow Coordinator

1 month ago

Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

We are looking for

an enthusiastic IT Installation Technician to join our large support team working in our ‘outstanding’ hospitals. The post holder, as part of a team of two, will be responsible for the installation and support of desktop computers, laptops, mobile devices (iOS and Android) and ancillary equipment (monitors, keyboards etc). Work will come via two main avenues – an ongoing rolling equipment replacement project to refresh the Trusts oldest equipment and ad-hoc requests logged by the departments IT Service Desk. A proven track record in excellent customer service is crucial in this busy role. Work will be based around the main hospital campus in central Bristol, however the Trust has sites throughout the city, so a driving license is essential.

The successful candidate will have a strong interest in the installation and support of IT hardware and a desire to further develop a career within IT support. They will be able to show initiative, adaptability and the ability to work to a schedule. Any previous experience working in an IT support environment is desirable.

We particularly welcome female applicants and those from Black, Asian and Ethnic Minority candidates, as they are under-represented within Digital Services at this level

Working as part of the 3rd line support team, the post holder will be responsible for the provision of desktop software and hardware support to the Trust’s computer users. Particular focus will be around the Trust mobile device fleet, consisting mostly of iPads and iPods. Workload will be allocated by the Trust’s IT Service Desk. The post holder will be expected to manage allocated tasks accordingly; based on but not limited to physical route through the organisation, criticality

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.