Office Manager Assistant

4 weeks ago

Eastbourne, United Kingdom Victoria Medical Centre Full time

Job summary

Are you a passionate, organised, enthusiastic individual? If so an exciting new part time opportunity has come into fruition. The Office Manager Assistant will work closely with the Office Managers and Practice Management (Compliance) team to ensure the smooth running of the administrative staff and operations within their team. This position involves providing essential support and assistance to the Office Managers in maintaining efficient administrative functions and processes.

The Office Manager assistant will perform administrative tasks to support daily business operations and help to assist the management team in ensuring the Practice is CQC Compliant as well as hitting core targets and administrative thresholds. They will handle responsibilities such as answering phone calls during peak hours/influxes, support with the managing of deadlines, meetings, audits, training, on-boarding, rotas etc.

The Office Manager Assistant will have exemplary organisation and planning skills to be able to support the Office Managers in the success of the team.

Main duties of the job

The following are the core responsibilities of the Office Manager Assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

Directly report to the Office Managers and follow their guidance/instructions of the support required within the administration teams Support the Office Managers with the allocation of admin rotas, monitoring annual leave and highlighting areas where additional cover is required Support with the management of the administrative figures ensuring they are staying within the allocated thresholds for each area and putting measures in place should the thresholds exceed Assist with the telephone lines during peak hours of the Practice and when demand increases during periods of influx Support with cover of the reception areas in the shortage of administration staff / peak hours Assist with facilitating efficient administrative operations with guidance from the Office managers/Practice Manager. Support improvements to increase efficiency with in the team including the planning and support of training and continuous development of staff Support the Office Managers with reports, meetings, agendas, minutes, audits Support the Office Managers with incidents, significant events and complaints. Assist with the on boarding process for new staff within the administration team such as the induction packs and protocols.

About us

About Victoria Medical Centre

We are now settled into our ultra-modern purpose-built premises post-merger - built in 2021. We are a training practice for Foundation doctors and GP trainees, with 30,000 patients, 33 consulting rooms, 2 operating suites and a private suite. We also have a training academy, daily training huddles, clinical meetings, an active PCN. A branch surgery and separate open access mental health hub in the Foundry, both located in the towns main shopping centre.

Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you.

Benefits of working at Victoria Medical Centre:

Enrolment to the NHS Pension Scheme Competitive salary Management support Free access for all staff and their family to our Health and Wellbeing support programme Personal and professional development opportunities Open, caring and positive culture Friendly, supportive team Job description

Job responsibilities

Full job description available upon request - main duties of the Office Manager Assistant position are detailed above.

Person Specification

Knowledge and Skills

Essential

Excellent communication skills (written and oral) Strong IT skills Polite and confident Forward thinker Working within a team

Desirable

EMIS Clinical System - training will be given if required

Experience

Essential

Experience of administrative duties Experience of working with the general public

Desirable

Experience of working in primary care Experience of working in a GP practice

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