Flow Room Technician

1 month ago

Derby, United Kingdom The Very Group Full time
About us

We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing.

About the team

Here at Skygate, the Flow Room is the central hub of the operation, the team monitor multiple systems to optimise the flow of products to ensure our customers receive the best experience possible. Working 24 hours a day 7 days a week with a mixture of days and nights the team of Shift Manager, Lead Technician, Technician and order management technicians are pivotal to site success.

About the role

Partnering with the on-site operations team, this role will be responsible to ensure smooth system and product flow to exceed operational KPI across designated areas, working closely with warehouse operatives, flow room colleagues, functional department managers, operations managers and the engineering team

 

This will be a key role in the fulfilment centre, both in terms of ensuring we have the right processes in place through effective monitoring of the system and minimising downtime, maximising the flow of products throughout the site.

Key Responsibilities

  • Monitoring system performance and ensuring that availability is maximised throughout
  • Management of system parameters to ensure optimal flow of product throughout the systems
  • System availability and efficiency- achievement of KPIs, minimising downtime, managing work flow, requesting preventative maintenance and repairs in conjunction with the Engineering team
  • Minimise stock inaccuracy at all stages of the process through effective process management and adherence seeking out errors and process gaps
  • Efficient and accurate reporting of faults and unexpected behaviours to resolver groups
  • Drive process adherence to ensure quality metrics are delivered at all stage of the process
  • Optimise storage and conveyor utilisation
  • Participate in regular reviews of the flow room processes, the maintenance and review of SOPs and Risk Assessments

About you

Our Flow Room Technicians will share the buzz around the site. The site is set up using the latest automation technology and our Flow Room Technicians will be pivotal in controlling the 'Flow Room', showing a natural curiosity and passion for fulfilment.

The post holder will be a cultural ambassador for the fulfilment centre and key to developing ways of working and the colleague proposition, supporting engagement at all levels.

We would love to hear from technicians or people of an analytical nature, who have proven experience of working in a control room team environment in an automated fulfilment centre or have the ability to quickly learn a new complex system. It would be advantageous if you have a detailed understanding of the functionality and operation of warehouse control systems for an automated fulfilment centre

If you don't have the desired control room experience, but have some experience within an automated fulfilment centre, please do not hesitate to apply. We know that the right person will view this as a great opportunity that will come with its own rewards. You will be supported and trained in using the system by some of the industries most talented fulfilment specialists and as we continue to grow, we want our talent to grow with us.

 

Some of our benefits
    • Inclusive culture and environment, check out our Glassdoor reviews
    • 23 days holiday + bank holidays
    • Udemy learning access
    • Bonus potential (performance and business-related)
    • Up to 25% discount on Very.co.uk
    • Matched pension up to 6%
    • More benefits can be found on our career site

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.  

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a two-stage interview process for this position:

1st stage - An informal 30-45 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.

2nd stage - A one-hour formal interview where you can expect both competency and technical questions.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here.

 

Equal opportunities

We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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