Digital Technology Operational Analyst

3 weeks ago


Lincoln, United Kingdom University of Lincoln Full time
CS4122D

Are you looking for your next challenge in IT? We have an opportunity to join us as a Digital Technology Operational Analyst (2nd line support). This exciting role will enhance your customer service and technical skills to work in an enterprise size organisation using management tools and supporting our community, from students to researchers on the field.

In this role, your technical skills will be key. You will work with both the Service Desk and 3rd line support to provide an excellent service within an agreed timescales and ensuring that the solution meets the customers’ needs. You will have opportunities to work on projects alongside our ticketing system, including Application support, Asset management, and Apple and Windows client support.

Your experience of being able to understand technical information from diverse customers and anticipating their needs, then giving accurate advice will see you thrive in this role. Therefore, understanding the latest technologies in a Digital Technologies support environment and hardware/software troubleshooting ability is beneficial. You will need to be a team player, working closely together to prioritise tasks and handle incidents which are high impact or urgent in a calm and sensitive manner.

As a Digital Technology Operational Analyst, you will be able to demonstrate how to share knowledge, create documentation, mentor colleagues, and work on technical projects within a dynamic, fast-paced environment, as well as work efficiently on our ITSM system to support the whole University.

If you are looking for a new challenge that offers excellent development opportunities, this could be the role for you. So, apply today to join our dedicated and hardworking team. If you would like further information or an informal discussion about this exciting opportunity, please contact Andras Sebestyen, Digital Service Delivery Manager, at is a redeployment opportunity for colleagues who have been placed at risk of redundancy only, which includes anyone on a fixed term contract which is due to end before 31st August 2024.



  • Lincoln, United Kingdom University of Lincoln Full time

    CS4122E Are you looking for your next challenge in IT? We have an opportunity to join us as a Digital Technology Operational Analyst (2nd line support). This exciting role will enhance your customer service and technical skills to work in an enterprise size organisation using management tools and supporting our community, from students to researchers on...


  • Lincoln, United Kingdom University of Lincoln Full time

    CS4131A Are you looking for an innovative and dynamic working environment with award winning range of staff benefits and an inspiring development programme? Here at The University of Lincoln, we offer our collaborative and customer focused community of staff simply a life changing opportunity. The University of Lincoln Digital Technologies Services is...


  • Lincoln, United Kingdom University of Lincoln Full time

    CS4064C The University of Lincoln Digital Technologies department is seeking a pro-active and motivated individual to join its Digital Client Devices team. At the University of Lincoln, our ambition for growth is significant, and ensuring our students and teaching colleagues have a first-class environment for learning is fundamental to this. Our technology...

  • Operations Analyst

    7 days ago


    Lincoln, United Kingdom Veolia Full time

    Company Description Water Technologies & Solutions is an industry leader in solving the world's most pressing water reuse, industrial, irrigation, municipal, and drinking water needs. Through desalination, advanced membrane, separation solutions, and water reuse and wastewater management and process technologies, WTS delivers added value to its...

  • Operations Analyst

    6 days ago


    Lincoln, United Kingdom Veolia WTS Full time

    Job DescriptionRole Summary Working for the Operations Leader, alongside Account Managers and Operations peers, the Operations Analyst will be responsible for achieving defined goals &objectives as well as working safely, compliantly and efficiently within a defined group of customer accounts. The Operations Specialist will take guidance from the Operations...


  • Lincoln, United Kingdom University of Lincoln Full time

    DS029 The University of Lincoln is seeking a Senior Infrastructure Analyst to join the University’s Digital Infrastructure team. You will bring extensive operational knowledge and agile delivery to the team with a focus on HPC (High Performance Computing) and centralised research support operations. You will have experience working within either an...


  • Lincoln, United Kingdom University of Lincoln Full time

    DS029A The University of Lincoln is seeking a Senior Infrastructure Analyst to join the University’s Digital Infrastructure team. You will bring extensive operational knowledge and agile delivery to the team with a focus on HPC (High Performance Computing) and centralised research support operations. You will have experience working within either an...

  • Business Analyst

    2 weeks ago


    Lincoln, United Kingdom Recruit with Purpose Full time

    Are you passionate about making a real difference in peoples lives through innovative solutions?Apply below after reading through all the details and supporting information regarding this job opportunity.Do you want to transform lives and communities with your analytical expertise?This Lincolnshire based Housing Association are looking to hire for a Business...

  • Lead Business Analyst

    4 weeks ago


    Lincoln, United Kingdom Recruit with Purpose Full time

    Are you passionate about making a real difference in peoples lives through innovative solutions?Do you want to transform lives and communities with your analytical expertise?This East Midlands bases Housing Association are looking to hire for a Lead Business Analyst to co-design an optimised and modern digital customer experience specification and delivery...

  • Lead Business Analyst

    2 weeks ago


    Lincoln, United Kingdom Recruit with Purpose Full time

    Are you passionate about making a real difference in peoples lives through innovative solutions?Do you want to transform lives and communities with your analytical expertise?This East Midlands bases Housing Association are looking to hire for a Lead Business Analyst to co-design an optimised and modern digital customer experience specification and delivery...

  • Lead Business Analyst

    4 weeks ago


    Lincoln, United Kingdom Recruit with Purpose Full time

    Are you passionate about making a real difference in peoples lives through innovative solutions?If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Do you want to transform lives and communities with your analytical expertise?This East Midlands bases Housing Association are...


  • Lincoln, United Kingdom Lincolnshire County Council Full time

    An exciting opportunity has arisen for a suitably experienced individual to join Lincolnshire County Council's Adult Care and Community Wellbeing (ACCW) directorate as a “Social Care Digital Technology Lead (Improvement Practice Lead)” within the Information and Systems Team. This role will work closely with the Lead Professional Team to support the...

  • Lead Business Analyst

    4 weeks ago


    Lincoln, Lincolnshire, United Kingdom Recruit with Purpose Full time €45,000

    Are you passionate about making a real difference in peoples lives through innovative solutions? If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Do you want to transform lives and communities with your analytical expertise? This East Midlands bases Housing...

  • Senior Risk Analyst

    3 weeks ago


    Lincoln, United Kingdom In Technology Group Limited Full time

    Location: Northeast Lincolnshire (Hybrid)Salary: up to £40,000 (DOE)Position Overview:We are looking for a Senior Risk Analyst who will deliver crucial analytical insights into customer behaviour. Your contributions will play a pivotal role in shaping and refining the company's credit and affordability strategies click apply for full job details

  • Senior Risk Analyst

    3 weeks ago


    Lincoln, United Kingdom In Technology Group Limited Full time

    Location: Northeast Lincolnshire (Hybrid)Salary: up to £40,000 (DOE)Position Overview:We are looking for a Senior Risk Analyst who will deliver crucial analytical insights into customer behaviour. Your contributions will play a pivotal role in shaping and refining the company's credit and affordability strategies.Key Responsibilities:Develop and enhance...

  • Project Analyst

    4 weeks ago


    Lincoln, United Kingdom Corriculo Recruitment Full time

    COR5738 Project Co-Ordinator, Project Analyst, Lincoln,Are you looking for a new challenge? Are you career driven with aspirations to work in Technology and Project Management? Do you have some commercial experience already and want to learn from experienced Project Managers? If yes, this is a role not to be missed!The RolenAs a Project Co-ordinator /...

  • Senior Risk Analyst

    2 weeks ago


    Lincoln, United Kingdom In Technology Group Limited Full time

    Location: Northeast Lincolnshire (Hybrid)Salary: up to £40,000 (DOE)Position Overview:We are looking for a Senior Risk Analyst who will deliver crucial analytical insights into customer behaviour. Your contributions will play a pivotal role in shaping and refining the company's credit and affordability strategies.Key Responsibilities:Develop and enhance...


  • Lincoln, United Kingdom HomeLet Full time

    We are a market leading, growing company within the tenant referencing arena, seeking a Digital Marketing Manager to lead our digital marketing team. We are looking for a team player who can build relationships with internal and external stakeholders, who knows how to best use a CRM, CMS, Google Analytics and who can implement first-rate digital marketing...


  • Lincoln, United Kingdom HomeLet Full time

    We are a market leading, growing company within the tenant referencing arena, seeking a Digital Marketing Manager to lead our digital marketing team. We are looking for a team player who can build relationships with internal and external stakeholders, who knows how to best use a CRM, CMS, Google Analytics and who can implement first-rate digital marketing...


  • Lincoln, United Kingdom Siemens Energy Full time

    Digital Intelligence Lead About the Role Location United Kingdom Lincolnshire Lincoln Remote vs. Office Hybrid (Remote/Office) Company Siemens Energy Industrial Turbomachinery Ltd. Organization Gas Services Business Unit Distributed Full / Part time Full-time Experience Level Experienced Professional A snapshot of your day As the...