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Food Services Supervisor

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Ware, United Kingdom Marriott International Full time

Hanbury Manor Marriott Hotel and Country Club is a Jacobean-style manor house set in 200 acres of beautiful countryside in Ware Hertfordshire. Wood-panelled libraries and cozy fireplaces coexist with modern amenities, renovated event spaces and discerning service.

Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours.

The primary focus of the role is to service all guests with a warm and positive manner by being fully knowledgeable about user records of food and beverage products, especially around allergies, fully understanding the products and impact of ingredients. Also ensuring that all food and beverages services that are provided are in line with Health and Safety guidelines and maintains a good hygiene practice described by the company. A F&B Supervisor will be required to fully understand the Art of Hosting principle and conduct this on a daily basis. A fully flexible approach on job duties is required and high standard on cleanliness.

Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify accordingly. Complete opening and closing duties including setting up, Covid-19 Cleaning Protocols required checklists for supplies, tools, equipment and areas, locking doors, etc. inspect storage areas for organization and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.

Experience:

2 Years related work experience 1-year Supervisory experience in a hotel or F&B environment

Skills and Knowledge 

Good Communication skills (verbal, listening, writing) Pro-active and reliable Able to work within a team

Education or Certification 

Good level of English essential High School Diploma or equivalent

WHAT WE CAN OFFER YOU

Competitive Salary + 20 days holiday (pro rata) including bank holidays increasing after each year of service 50% discount on Food & Beverage 30% discount on Golf & Spa retail products Access to Leisure Club Length of service rewards and invitations to afternoon teas Monthly/yearly recognition schemes Training both internally and externally Worldwide career opportunities within Marriott hotels Discounted associate room rates for you & friends and family Professional learning and development opportunities Free meals on duty and free uniform Free car parking Play Golf for free and preferential rates for family & friends Pension scheme Cycle to work scheme

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.  Be  where you can do your best work,  begin  your purpose,  belong  to an amazing global team, and  become  the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.