Food Service Operations Supervisor
4 weeks ago
At Chartwells, we recognize the dedication of our employees, which is why we provide a comprehensive benefits package that includes:
- Standard working hours from Monday to Friday (with occasional weekends)
- Complimentary meals during shifts
- Free parking facilities
- Contributory pension plan
- Opportunities for career advancement through our Career Pathways and MyLearning initiatives
- Quick access to a Digital GP for you and your immediate family, along with additional healthcare benefits
- Exclusive travel discounts with various providers
- Grocery discounts at major retailers
- Significant discounts on cinema tickets
- Cash rewards for spending, redeemable at numerous brands
- Free wellness, mindfulness, and fitness classes
- Ability to share discounts and offers with friends and family
We are seeking a skilled Catering Team Leader who is enthusiastic about delivering outstanding culinary experiences and exceptional customer service. In this role, you will oversee all catering and service operations, ensuring that our kitchens and service counters operate efficiently and effectively. This position offers the chance to advance your career in catering with a company that values its workforce, celebrates diversity, and acknowledges those who excel in their roles.
Your primary responsibilities will include:
- Providing customers with a seamless and personalized service experience
- Supervising team members to maintain high standards of food quality and customer service
- Regularly communicating with management to track performance metrics and objectives
- Upholding a positive brand image for Chartwells
- Facilitating communication between customers and our culinary and service teams to exceed expectations
- Training and supporting team members, leading by example to foster excellence
- Implementing and reviewing Health & Safety protocols to ensure compliance across all operations.
Our ideal Catering Team Leader will possess:
- A strong customer-centric approach
- A passion for high-quality food and outstanding service
- Experience in managing teams in a similar environment
- Excellent communication and organizational abilities
- A driven and ambitious mindset, always seeking to enhance skills
About Us: As part of Chartwells, you will contribute to feeding people, driving progress, and fostering connections across numerous venues. Join us to develop your career with a leading company, offering competitive compensation, attractive benefits, and unparalleled opportunities for professional growth. We are committed to creating an inclusive culture that values diversity and allows all employees to thrive.
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