Product Manager, Amazon Freight Strategy

3 weeks ago


London, United Kingdom Amazon UK Services Ltd. Full time
Are you looking to build and scale a new and growing business with Amazon? Do you enjoy a fast-paced environment where you can directly impact customer experience?

Amazon Freight (AF) is a newly launched external-facing Freight service in the EU. We are hiring a Product Manager to join the AF Strategy team to identify and develop solutions that directly benefit our customers and differentiate Amazon Freight in a highly competitive market.

This person will need to navigate a complex and ambiguous environment. A background in freight, logistics, middle mile, supply chain, or program management is a plus.

Key job responsibilities
- Gain a deep understanding of the industry, identify and fill product gaps and generate new ideas that improve customer experience, operator productivity and drive growth
- Create buy-in for the product vision both internally and with key external partners
- Translate findings into detailed requirements, prototypes or program initiatives
- Scope and prioritize activities based on business and customer impact
- Work cross-functionally with multiple stakeholders (tech, product teams, finance, marketing, analytics, etc.) tech teams to deliver initiatives and features
- Gather customer feedback on product and features to drive continuous improvement
- Develop metrics and KPIs to track impact

About the team
At Amazon Freight, we blend advanced technology with Amazon's network of 6,500+ owned trailers and 13,000+ trusted carrier partners across UK & EU to move freight-simply and reliably. We apply the same customer obsession that we are known for in the consumer business to the Business to Business segment, aiming to partner with our customers to meet the demands of today while helping to navigate the road ahead. The team is diverse and intercultural with passionate members with a team-focused attitude. Across Amazon, we have committed to reach net-zero carbon by 2040, ten years ahead of the Paris Agreement and we take this commitment seriously in Amazon Freight too. We’re not there yet but if this sounds interesting, maybe you can help us get there.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

BASIC QUALIFICATIONS

A degree
Experience in product or program management, product marketing, business development or technology
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience in influencing senior leadership through data driven insights
Advanced Excel
SQL

PREFERRED QUALIFICATIONS

Advanced or master's degree
Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
Relevant experience working in a supply chain, logistics, or operations environment
Experience in conceptualising and implementing operational or supply-chain management improvements



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