Student Services Coordinator

4 weeks ago

Bournemouth, United Kingdom EF Education First Full time

Student Services Coordinator (Summer)  

Bournemouth  

Full Time/Fixed Term  



Are you looking to gain work experience in a multicultural environment? Would you enjoy providing top-notch customer service to young people from around the world? If so, explore this summer opportunity to join EF Education First as a Student Services Coordinator. Your chance to make a positive impact awaits
 

EF Education First’s mission is opening the world through education.

A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about—we welcome you and encourage you to open the world through education. 


Your Role  

Join EF's summer team in Bournemouth as a Student Services Coordinator – a unique chance to enhance your customer service skills within an international setting. As the face of EF, you'll welcome students, create a vibrant atmosphere, and handle various tasks, making each day dynamic and rewarding. This role offers valuable experience across departments, paving the way for future opportunities within the company. Work closely with students and staff, honing communication and problem-solving skills.This role is a 4-12 week position running throughout June, July and August 2024, with potential for full time employment afterwards. 

Responsibilities  

Processesincoming bookings, modifications, cancellations in line with EF’s Golden Rules Liaiseswith sales officesand other departmentsregardingenrolmentsto ensure entry and visa requirements are met, and school/accommodationcapacityisproperly managed Coversreception duties on rotation with other staff Dealswithgeneral dailystudent enquiries Assistsstudents wishing to make course changes, encouraging upgrades and extensions, liaising with sales offices to obtain pricing Arranges arrival transfers and liaises with airport reps and taxi companies Assistswith direct sales enquiries showing prospective students around the school,providingquotationsand ensuring enquiries are followed up Ensures reception area is kept clean, tidy & professionallooking at all times Sharesthe emergency telephone rota with other staff

Requirements  

Must be a team player that can lead from the front, be outgoing and have great attention to detail Previous experience in a customer service environment, ideally working with young people You should be passionate about customer service and providing quality Ability to work under pressure and in a high paced environment Legally able to work in the UK Fluent in English In terms of mindset, we all have a ‘going above and beyond, never settling for the status quo' mentality. If you think the same way and want to be the person who makes a difference for our students and staff, then don’t hesitate and apply

Why you will love EF Bournemouth  

Continuous professional development for all staff Work in a truly international environment Regular social events Ambition is nurtured and fast-tracked career enhancement opportunities are provided Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition Global career opportunities External trainings on safeguarding and mental health first aid Subsidised catering outlets Accommodation provided if necessary (in return for a few hours of residence duties a week) Campus based in minutes away from the beach Award winning campus with warm and friendly team

What do our staff say?  

“I love being exposed to different cultures and I get to practice other languages.” “I like all the staff and we work as a team. I also like the diversity we have within the school – both students and staff.” ‘‘Lots of career development and professional experience, amazing friends and memories in different countries.’’ ‘‘Take all the opportunities EF gives to you, even if you think they “won’t benefit you”, you may be surprised’’

----------------------------------------------- 

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. 

  • Customer Service Advisor

    3 weeks ago

    Bournemouth, United Kingdom Student Roost Full time

    **Customer Service Advisor** **37.5 hours per week** Home Parks central location, only 5 minutes walk from bus and train links and a short stroll into the town centre and beach make this a popular accommodation choice for 450 university students. With recently refurbished social spaces, a gym and cinema room, in the heart of Bournemouth. Our Customer...

  • Customer Service Advisor

    2 weeks ago

    Bournemouth, United Kingdom Student Roost Full time

    **Customer Service Advisor** **37.5 hours per week - working 5 days out of 7** Home Parks central location, only 5 minutes walk from bus and train links and a short stroll into the town centre and beach make this a popular accommodation choice for 450 university students. With recently refurbished social spaces, a gym and cinema room, in the heart of...

  • Night Owl

    2 weeks ago

    Bournemouth, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Customer Service Advisor

    3 weeks ago

    Bournemouth, United Kingdom Student Roost Full time

    **Customer Service Advisor - Out of Hours** **18.75 hours per week** Home Parks central location, only 5 minutes walk from bus and train links and a short stroll into the town centre and beach make this a popular accommodation choice for 450 university students. With recently refurbished social spaces, a gym and cinema room, in the heart of...

  • Night Time Customer Service Advisor

    4 days ago

    Bournemouth, United Kingdom Student Roost Full time

    **Job title: Night...

  • Student Services Executive

    4 weeks ago

    Bournemouth, United Kingdom Bayswater Education Full time

    Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater Education because we want young...

  • Student Services Executive

    2 weeks ago

    Bournemouth, United Kingdom Bayswater Education Full time

    Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater Education because we want young...

  • Student Services Executive

    5 days ago

    Bournemouth, Bournemouth, United Kingdom Bayswater Education Full time

    Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We're passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater Education because we want young...

  • Customer Service Manager

    4 weeks ago

    Bournemouth, United Kingdom Total Staff Services Full time

    Job Title: Customer Service ManagerTotal Staff is recruiting on behalf of a dynamic student accommodation company based in East London. Our client is dedicated to providing exceptional living experiences for students, offering comfortable and secure environments that promote both academic success and personal growth.We are seeking a highly motivated and...

  • Students’ Union Representation and Democracy

    2 months ago

    Bournemouth, United Kingdom Arts University Bournemouth Full time

    **Students' Union**: **Salary**: - £22,662 per annum- 37 hours per week, permanent**Post Type**: - Full Time**Closing Date**: - 23.59 hours GMT on Sunday 29 January 2023**Interview Date**: - To be confirmed**Reference**: - AD1189We are looking for a creative, determined and organised person to join the Union as our new SU Representation & Democracy...

  • Housekeeper

    3 weeks ago

    Bournemouth, United Kingdom Student Roost Full time

    .................................................................................................................................................................................................................................................................................................................................................... Hours: 37.5 per...

  • Housekeeper

    3 weeks ago

    Bournemouth, United Kingdom Student Roost Full time

    .................................................................................................................................................................................................................................................................................................................................................... Hours: 37.5 per...

  • Housekeeper

    5 days ago

    Bournemouth, Bournemouth, United Kingdom Student Roost Full time

    Hours: 37.5 per weekSalary: £23,400 per annum pro rataFixed term period: 1st July - 25th August 2024Are you a multi-tasking superstar, who recognises that the environment a student chooses to call home during their studies is paramount to their success and wellbeing?As a Housekeeper at Student Roost, you will join the rest of the onsite property team in...

  • Service Coordinator

    2 months ago

    Bournemouth, United Kingdom Age UK Bournemouth Poole & East Dorset Full time

    'To Coordinate all functions within our Dementia Service. **Working Monday - Wednesday 9am -4pm** 1. To be responsible for booking all venues ensuring they are within budget, have good access and are suitable for group events. 2. To be the first point of contact for referrals 3. Complete basic assessment form via telephone ensuring that we are data...

  • Service Coordinator

    3 weeks ago

    Bournemouth, United Kingdom Age UK Bournemouth Poole & East Dorset Full time

    'To Coordinate all functions within our Dementia Service. **Working Monday - Wednesday 9am -4pm** 1. To be responsible for booking all venues ensuring they are within budget, have good access and are suitable for group events. 2. To be the first point of contact for referrals 3. Complete basic assessment form via telephone ensuring that we are data...

  • Welfare Coordinator

    2 months ago

    Bournemouth, United Kingdom Kings Education Full time

    **Welfare Coordinator & DSL** **Location**:Bournemouth **Reports to**:Principal Role description This role is a key role at Kings Bournemouth, leading welfare provision for all students and ensuring staff are aware of their responsibilities. Our students are mostly boarders, coming from a range of countries, with a range of needs; the Welfare Coordinator...

  • Wellbeing Coordinator

    5 days ago

    Bournemouth, Bournemouth, United Kingdom Bournemouth University Full time

    Bournemouth University's vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds,...

  • Service Coordinator

    5 days ago

    Bournemouth, Bournemouth, United Kingdom Age UK Bournemouth Poole & East Dorset Full time

    'To Coordinate all functions within our Dementia Service.**Working Monday Wednesday 9am 4pm**•To be responsible for booking all venues ensuring they are within budget, have good access and are suitable for group events.To be the first point of contact for referralsComplete basic assessment form via telephone ensuring that we are data compliant and update...

  • Student Support Services Assistant

    2 months ago

    Bournemouth, United Kingdom wild recruitment Full time

    **Wild Recruitment** are currently recruiting for an **Student Support assistant** to join the team at a co-educational secondary school and sixth form! As an **Student Support assistant** you will provide an effective and efficient administrative support to Head of Year. **Requirements**: Essential - Ability to work successfully with pupils with...

  • Customer Service Manager

    1 month ago

    Bournemouth, Dorset, United Kingdom Total Staff Services Full time €26,000 - €29,000

    Job Title: Customer Service Manager Total Staff is recruiting on behalf of a dynamic student accommodation company based in East London. Our client is dedicated to providing exceptional living experiences for students, offering comfortable and secure environments that promote both academic success and personal growth. We are seeking a highly motivated and...