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System Support Lead

2 months ago


Bodelwyddan, United Kingdom Betsi Cadwaladr University Health Board Full time

Job overview

This post is fixed term/secondment for months due to maternity cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The successful applicant will provide comprehensive administrative support to the Clinical Engineering, EBME and Medical Devices Training Teams in Glan Clwyd Hospital.

The post requires the ability to prioritise various demands and to work for considerable periods without direct supervision.

You will be responsible for ensuring continuity of patient services by operating the EBME Help Desk.

Liaise with School Nurses and Health Visitors and other clinic staff regarding calibration of audiometers.

Undertake administrative duties normally associated with correspondence, reports, summaries, letters, memorandums and other similar documentation with regard to Arterial leg Doppler studies, upper and lower GI physiology tests.

Administer the Medical Devices Training Section.

Main duties of the job Handling all incoming Doppler test referrals – in-patients and out-patients Sending out patient appointment letters and managing waiting list Sending results out to referrers and scanning/filing them on shared drives Coordination of audiology equipment calibration – involving day-to-day contact with audiology staff across BCUHB in relation to planned calibration sessions and repairs. Using the equipment database (e-Quip) to manage audiology calibrations, including updating on jobs, running queries on equipment calibration status, sending ‘equipment not available’ letters out and chasing up outstanding equipment. Organising medical device training sessions, liaising with wards/departments Being the point of contact for staff to book onto schedules training sessions Full secretariat support for West, Central and East Medical Device Groups Liaising with the Continuing Healthcare teams to organise nursing home training sessions Maintaining training records and keeping KPIs on training figures Ordering of various equipment and consumables on the Oracle procurement system

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around ,, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.