Commercial Insurance SME Team Leader

1 month ago

Witham, United Kingdom GB001 Marsh Ltd Full time

Description:

We are seeking a talented individual to join our Commercial Insurance team at Marsh. This role will be based in Witham. This is a hybrid role that has a requirement of working at least three days a week in the office.

Working in collaboration as a member of the Witham’s leadership team to assist in the development of strategy, client service, growth and recruitment within this highly successful office. You will manage a team of Client Advisors on a wide range of insurance programmes focusing on small to medium Commercial clients.

The role will involve delivery of operational excellence across all required disciplines by continuously producing best practice behaviours. Drive high levels of client retention and help to grow the business through maximising client contact, up-selling and cross-selling, retention, expanded and new business.

We will count on you to:

Provide day-to-day oversight and people management of a team of Client Advisors. Manage, lead, and coach colleagues to achieve internal KPIs and client satisfaction for client services Understand the team dynamic through emotional intelligence To prepare, plan, conduct and document regular performance management conversations with each individual in the team. To conduct and document regular reviews of career goals and actions and coach development using a PDP (Personal Development Plan) and Talent Mapping analysis. To analyse business MI to identify trends and patterns for business opportunities and put corrective actions in place, coaching for better results. To walk the floor and support with technical and soft skills areas of opportunity and provide on hand support in real time. To identify, support, monitor and embed any key training/ development areas of the team and its members, through effective feedback and coaching. Provide clear direction and guidance to the team. To lead by example, celebrating success, recognising everyone's roles and contributions. To communicate and carry out regular team briefing comprising business updates and training. Ability to manage own time and that of others, prioritise workloads effectively, creating a good work life balance and ensure team is appropriately staffed to meet client needs. To assist the Head of Office to achieve strategic goals. Support and encourage the team’s sales activity in order to achieve new business growth targets Proactively work with internal and external networks to build relationships with prospective new clients and achieve team new business target

What you need to have: 

Proven experience of Account Handling with small to medium UK Accounts A passion for making a difference to the working lives, skills and success of colleagues Ability to remain calm under pressure and be able to work flexibly when required Excellent organisational skills with the ability to manage multiple issues/ challenges simultaneously Demonstrable experience dealing with challenging situations and individuals Dynamic with a drive to continually improve service to clients Analytical and problem solving skills Excellent written and oral communication skills – able to clearly articulate issues, problems, and resolutions Fully competent in the use of Microsoft Office products Previous people management or supervisory experience preferred

What makes you stand out:

Proven success of winning new business Dynamic with extensive client facing experience The ability to remain calm under pressure and be able to work flexibly when required

What qualifications are preferred but not required?

Cert CII qualified and working towards ACII is desirable

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

#Hybrid

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

  • Apprentice Insurance Advisor

    7 months ago

    Witham, United Kingdom Marsh Full time

    **The company: Marsh Commercial** Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Marsh Commercial is member of the wider Marsh Group and with offices in more...

  • Commercial Sales Specialist

    3 weeks ago

    Witham, Essex, United Kingdom The Recruiter Ltd Full time

    The Recruiter Ltd is seeking a highly skilled Commercial Sales Specialist to join our team. As a Commercial Sales Specialist, you'll play a critical role in maintaining relationships with clients, understanding commercial SME markets, and resolving technical issues with third parties.We offer a competitive $65,000 - $85,000 per year salary package, along...

  • Team Leader

    7 months ago

    Witham, United Kingdom Fusion Lifestyle Full time

    **We are now hiring Team Leaders at Witham Leisure Centre.** Are you looking to develop in your Leisure Career? Do you have transferable skills and are you looking to work in a rewarding industry that brings health and wellbeing to your community? **Then we have the role for you!** **Who We Are**: Fusion Lifestyle has the mission to bring health and...

  • Trainee Insurance Broker

    7 months ago

    Witham, United Kingdom Marsh Full time

    **TRAINEE INSURANCE BROKER - MARSH COMMERCIAL - WITHAM** Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Marsh Commercial is member of the wider Marsh Group and...

  • Production Team Leader

    6 months ago

    Witham, United Kingdom ESG Group Full time

    **Job description** **Team Leader - Glass Manufacturing** ESG Group are currently seeking a strong and dynamic Team Leader to join their Night Shift team. Reporting to the Production Manager, the Team Leader will be responsible for supporting and managing the night shift team and so experience in manufacturing and people management is essential. This is a...

  • Production Team Leader

    7 months ago

    Witham, United Kingdom Quattro Resourcing Full time

    Quattro Resourcing are on the lookout for a strong and dynamic Team Leader to join our clients Night Shift team. Reporting to the Production Manager, the Team Leader will be responsible for supporting and managing the night shift team and so experience in manufacturing and people management is essential. This is a varied role covering all aspects of Factory...

  • Nurse Team Leader

    1 week ago

    Witham, Essex, United Kingdom ENS Recruitment Full time

    Nurse Team Leader Job DescriptionWe are seeking a talented and experienced Nurse Team Leader to join our team at a respected nursing home in Witham, Essex.The ideal candidate will have a passion for delivering high-quality care and be able to demonstrate leadership skills, with the ability to inspire and motivate their team.You will oversee the delivery of...

  • Team Leader

    3 weeks ago

    South Witham, United Kingdom Morepeople Full time

    Team Leader Team Leader | Holbeach£28.5k Base Do you have experience looking after a team within an FMCG environment?If you are looking for your next role within food this could be the position for you.The Business is a part of a well-established Fresh Produce Group, at this Lincolnshire site they are looking for team leaders to join and grow within the...

  • Business Development Associate

    3 weeks ago

    Witham, Essex, United Kingdom The Recruiter Ltd Full time

    At The Recruiter Ltd, we're looking for a skilled Business Development Associate to join our team. This is an excellent opportunity for individuals who are passionate about developing relationships with clients and understanding commercial SME markets.We offer a competitive $60,000 - $80,000 per year salary package, along with opportunities for growth and...

  • Barista Maestro

    7 months ago

    Witham, United Kingdom Costa Limited Full time

    Team Leader (Barista Maestro) - Next Maldon - 15 hours per week - Permanent Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role...

  • Lean Transformation Leader

    4 weeks ago

    Witham, Essex, United Kingdom TE Connectivity Corporation Full time

    Job Title: Lean Transformation LeaderAbout the RoleWe are seeking a skilled Lean Transformation Leader to join our team at TE Connectivity. As a Lean Transformation Leader, you will be responsible for leading the implementation of lean principles and practices across various sites. You will work closely with site management to identify opportunities for...

  • Team Leader

    2 weeks ago

    South Witham, United Kingdom Morepeople Full time

    Team Leader | Holbeach £28.5k Base Do you have experience looking after a team within an FMCG environment?If you are looking for your next role within food this could be the position for you.The Business is a part of a well-established Fresh Produce Group, at this Lincolnshire site they are looking for team leaders to join and grow within the company.What's...

  • Night Production Team Leader

    6 months ago

    Witham, United Kingdom Market 36 Recruitment Ltd Full time

    Market 36 Recruitment are currently recruiting for a Night Production Team Leader for our client based in Witham on a permanent basis. Main purpose of the role will be organising resources, people, workload and equipment to deliver productivity and output targets (KPI’s) for the process area and to develop and foster a good working relationship with other...

  • Care Team Leader

    1 day ago

    Witham, Essex, United Kingdom Crooton Ltd Full time

    Care Team Leader - Assisted LivingCrooton is recruiting a Care Team Leader - Assisted Living to join our team at Churchfields in Witham, Essex. This full-time, fixed-term (12-month) role comes with a competitive salary of £25,087 per annum.In this position, you will be at the heart of our service, supporting Service Managers in daily operations, ensuring...

  • Team Leader

    2 weeks ago

    South Witham, United Kingdom Morepeople Full time

    Team Leader | Holbeach £28.5k Base Do you have experience looking after a team within an FMCG environment?If you are looking for your next role within food this could be the position for you.The Business is a part of a well-established Fresh Produce Group, at this Lincolnshire site they are looking for team leaders to join and grow within the company.What's...

  • Commercial Account Executive

    3 weeks ago

    Witham, United Kingdom Nashrock Recruitment Full time

    Commercial Account ExecutiveEssexPaying Upto £50,000 per annum + Pension and Benefits About the Company We are delighted to support our client, an independent insurance broker with a strong community. Their commitment to customer service remains at the heart of everything they do, ensuring it always comes first. With a proven approach, they offer...

  • Team Leader

    3 weeks ago

    South Witham, United Kingdom Sarah Raven Full time

    Team Leader Spalding, Lincolnshire This role is based at our nursery in Spalding, Lincolnshire.An exciting opportunity to join a well-established business.Sarah Ravens Kitchen & Garden is an award-winning online gardening business, which offers carefully tried and tested plants, seeds, bulbs and gardening kit, all personally selected by Sarah Raven, the...

  • Warehouse Operations Team Leader

    6 months ago

    Witham, United Kingdom DD Products & Services Full time

    **Duties & Responsibilities**: - To liaise with operations colleagues regarding the daily requirements of order fulfilment to ensure adequate trained resource to fulfil customer orders. - To proactively liaise with colleagues across the business to ensure joined up and efficient processing of orders and replenishment. - To monitor and control work flow and...

  • Team Leader

    3 weeks ago

    South Witham, United Kingdom Sarah Raven Full time

    Team Leader Spalding, Lincolnshire This role is based at our nursery in Spalding, Lincolnshire.An exciting opportunity to join a well-established business.Sarah Ravens Kitchen & Garden is an award-winning online gardening business, which offers carefully tried and tested plants, seeds, bulbs and gardening kit, all personally selected by Sarah Raven, the...

  • Insurance Operations Specialist

    3 days ago

    Witham, Essex, United Kingdom OPRA GROUP Full time

    Risk Management Opportunity: Join the OPRA GROUP as a Risk Management Professional and take advantage of this fantastic chance to work in a dynamic environment. You will have the opportunity to contribute to team improvement, participate in training sessions, and develop your skills further.Compensation: We offer a competitive salary of $70,000 - $80,000 per...