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Senior Healthcare Support Worker

1 month ago

Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

Job summary

We are seeking Senior Healthcare Support Workers (SHCSW) to commence on Lowton ward within in the Division of Medicine.

If you wish to be considered for the position available please click apply now to complete an application form. Throughout the application form, and particularly in the supporting information, please ensure you clearly demonstrate how you meet each of the criteria on the person specification.

Please note that an NVQ Level 2 in Health and Social Care is a mandatory requirement for the Band 3 role. If we are unable to appoint to the Band 3 position it could potentially be offered as a Band 2 - 3 development post for the right candidate.

Candidates are required to present original certificates for qualifications at interview stage.

Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.

Main duties of the job

The Senior Healthcare Support Worker will work as part of the ward team with supervision of registered practitioners to provide effective, safe patient focused care at all times.

The post holder will:

Contribute to the development of the care environment with a positive, professional attitude.

Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.

Support the smooth running of the ward and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.

Ensure that policies and guidelines are adhered to.

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

Job description

Job responsibilities

We know that no two days are the same and its hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role.

Assist patients with the provision of washing, dressing, personal care, beverages and/or meals. Assist qualified nursing and medical staff where requested. Communicate with all members of the team to maintain a good service provision. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual. Prepare and support the patient appropriately during any activity that is to be undertaken. Alert the registered nurse where you notice any changes in the patients health and well-being or any possible risks. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds. Contribute to own personal development and take an active part in learning opportunities. Person Specification

Qualifications

Essential

NVQ 2 Health and Social Care or Care Certificate

Knowledge

Essential

Effective understanding of confidentiality

Skills

Essential

Effective team player Effective customer service skills Ability to deal with people from all backgrounds Effective communication skills - written and verbal Effective level of numeracy and literacy skills

Experience

Essential

Proven ability to demonstrate compassion/empathy/help others Proven ability to follow instructions Proven ability to remain calm under pressure

Additional

Essential

Speak English to an appropriate standard relevant to their role, with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation Proven ability to be flexible in your approach