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Accommodation Officer

4 months ago

Torquay, United Kingdom Devon Partnership NHS Trust Full time

Job summary

An exciting opportunityhas arisen to join Devon Partnership Trust as a Mental Health AccommodationOfficer, covering the Torbay areas of Devon.Due to the large and rural area the post covers, being able to drive and use ofa car is an advantage.

The idealcandidate will have a background and experience in housing/homelessness, social care andsupporting vulnerable adults with mental health issues.

The role ismostly working from home/supporting clients in the community but there is an office base in Torquay. The line managementof this post comes under the DPT Social Care Contracting Team and the social care assessor part of this role is operationally managed by the Social Work lead manager for the Torbay area.

Its a verybusy, fast paced position, so the ability to manage/prioritise your own time, caseload anddiary is essential.

This is a veryrewarding role as you will be enabling people to progress with their mentalhealth recovery pathways and regain independence in the community.

It is a very variedposition as it entails working across many partnership agencies and different serviceswithin Devon Partnership Trust and Torbay Trust, plus the opportunity to feedinto strategic initiatives at a local and national level.

Interviews arescheduled Friday 19 July, Plym Building , Langdon Hospital, Dawlish, EX7 0NR

Main duties of the job

The general dutiesare:

Supporting people using our services to access mental health supported living and residential care, private rented andsocial housing options ,maintain their accommodation and support them to move on Assessingeligible social care needs in line with the Social Care Act 2014 and reviewingthese packages. Adviceon community resources and social prescribing Signpostingcarers to resources to support their needs AdvisingSocial Workers and Clinical teams on housing related matters for theirclients. Managinga caseload and strong skills in time management Dutyto Refer (Homeless Reduction Act 2018) Social Care Act 2014 Homeless legislation Safeguarding Trauma Informed practise Signpostingfor benefits advice and working with DWP Vulnerable Customer Teams Community based visits to clients and providers Actively researching and creating community partnerships. Solutions focused approach Supportwith warnings for tenancy/licence breaches/ evictions/signposting and support accessing legaladvice. Supportto access Devon Home Choice, Health and Wellbeing panel and The Move on Panel. Activelyseeking new accommodation opportunities in private and social housing sectors. Advocatingand advising clients to prevent homelessness. Representing DPT/Torbay Trust atstrategical and operational meetings with partner agencies. Workingalongside LA, voluntary and social sector housing services

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Leader Employer.

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Experience

Essential

Experience of working in a housing related field is essential Experience of working with people with mental health problems in a community setting

Desirable

Experience of working as an accommodation officer providing information and developing services

Qualifications

Essential

Educated to degree level or equivalent

Knowledge and skills

Essential

Must have good understanding of the social care needs of people with mental health problems Must have knowledge of and work in a recovery orientated approach with people who use mental health services Excellent communication skills are required particularly in relation to being positive yet honest about peoples needs and abilities. Good telephone manner Ability to establish and maintain constructive relationships with partner agencies and individuals Ability to use E-mail and word process Ability to analyse information and data to extract pertinent facts. Ability to make judgement calls in order to help people in finding accommodation .Able to plan and organise their own work schedule and prioritise their workload, deal with urgent situations Ability to provide regular input to developing services and knowledge around housing issues and services Ability to be mobile across Trust locations

Desirable

Knowledge of housing law and provision Ability to present at small meetings in an appropriate medium