F&B Assistant

1 week ago

Devon, United Kingdom The Redcliffe Hotel Full time

The Person
You’ll be passionate about delivering outstanding service, have excellent communication skills, a radiant attitude, and an unwavering dedication to excellence.

As part of the team, you should live and breathe our people values; being guest focused, people centric and unleashing your potential.

Our values are not just words on paper; they are the heart and soul of our business, where you’ll experience the true essence of working for the Redcliffe Hotel. It’s because of you that our customers & guests will walk away with stories and memories to last a lifetime.

The Role

As a Food & Beverage Assistant, you'll play a key role in creating memorable dining experiences for our guests. You'll provide friendly customer service, handle orders smoothly, and support our team in a lively, fast-paced setting.

Responsibilities include

  • Greet and welcome guests in a friendly and professional manner
  • Assist guests with menu selections and provide recommendations when taking orders accurately and efficiently, ensuring special dietary requests are communicated to the kitchen
  • Set up and maintain dining areas, ensuring tables are clean and properly set with utensils, glassware, and tableware
  • Monitor and respond to guests needs throughout their experience, including refilling drinks and clearing empty dishes
  • Adhere to food safety and hygiene regulations, ensuring the safety and well-being of both guests and colleagues
  • Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision
  • Work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner
  • Support your team members during busy periods and special events

Required Skills & Experience 

  • High school education or equivalent; culinary or hospitality certification is a plus
  • Previous experience in a food and beverage role, preferably in a similar establishment
  • Strong customer service skills with a friendly and approachable demeanour
  • Excellent communication skills, both verbal and written
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
  • Attention to detail and a commitment to delivering exceptional service
  • Basic math skills for handling payments and making change
  • Knowledge of food safety and hygiene standards
  • Flexibility to work evenings, weekends, and bank/public holidays as required

The Benefits

  • 28 Days holiday
  • Extra days holiday for your birthday
  • Free meals on shift
  • Free Gym access on-site
  • Employee Assistance Programme 
  • Exclusive Employee discounts on accommodation, attractions & dining across the THC Group

Working Schedule

  • Full time, Part Time 
  • Flexibility to work evenings, weekends, and bank/public holidays as required

 

Luxury | History | England

Set in 3 acres of gardens on a spur dividing the 2 sandy beaches of Paignton and Preston, this traditional seafront hotel was built in 1856. It’s a 6-minute walk from Paignton Pier and 3 miles from Torquay. This traditional, iconic property provides a great base for exploring the English Riviera and the Jurassic Coast.

The Redcliffe has 70 ensuite rooms, indoor and outdoor pools, fitness suite and 2 seaside restaurants. The Redcliffe has many unique features, including direct access to the beach via a tunnel. Over the coming months an extensive redevelop programme is being undertaken to transform The Redcliffe into an opulent and luxurious place to stay.

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