Administration & Bookings Assistant
4 weeks ago
Description
Admin & Bookings Assistant | Fitzwilliam Hospital | Full Time Hours
The role:
We are looking for an experienced Administrative Assistant to join our Bookings Team at Fitzwilliam Hospital. As an Admin & Bookings Assistant, you will assist the NHS and Bookings team to ensure authorisation is received where required for all procedures under the NHS. You will provide high levels of customer service when handling enquiries and providing quotes to potential Ramsay patients. Keeping detailed and accurate records to ensure all bookings are managed effectively and within an appropriate time scale.
Duties will include but are not limited to:
Handle all enquiries and book appointments, whether by telephone, email and postal promptly and efficiently
Provide detailed information to patient enquiries delivering excellent customer service
Develop and maintain good working relationships with all internal departments
Maintain clinics and associated admin
Ensure worklists on ER-S are addressed and referrals managed in a timely manner
Build and maintain excellent relationships with consultants and medical secretaries to ensure appointments are converted
Maintain contact with potential patients to ensure they are satisfied with the progress on their enquiry
Liaise with GP Practices regarding referrals
What you will bring with you:
A strong desire to provide high levels of customer service
An ability to work under pressure with set deadlines to process booking appointments
Enthusiastic and empathetic character promoting positive attitude at work
Confident communication skills on all levels, via telephone, email and in person
Demonstrate strong time management and organisation administration skills
Benefits
25 Days Leave + Bank Holidays
Buy & Sell Flexi Leave Options
Private Pension where Ramsay will match up to 5% after a qualifying period
Flexible shift patterns available where possible
Enhanced Competitive Parental Leave Policies (launched 2023)
Private Healthcare for you and dependents includes online GP
Life Assurance (Death in Service)
Free Training and Development via the Academy
Free Parking on site for workers (where possible)
Subsidised staff restaurant (where possible)
Over 8,000 discounts and special offers via benefits portal
Book discounted cinema tickets on the dedicated cinema portal
The Blue Light Card Scheme
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
-
Administration & Bookings Assistant
5 days ago
Peterborough, United Kingdom Ramsay Health Care Full timeJob Description Admin & Bookings Assistant | Fitzwilliam Hospital | Full Time 37.5 Hours The role: We are looking for an experienced Administrative Assistant to join our Bookings Team at Fitzwilliam Hospital. As an Admin & Bookings Assistant, you will assist the NHS and Bookings team to ensure authorisation is received where required for all procedures...
-
Administration & Bookings Assistant
4 weeks ago
Peterborough, United Kingdom Ramsay Health Full timeAdmin & Bookings Assistant | Fitzwilliam Hospital | Full Time 37.5 Hours The role:We are looking for an experienced Administrative Assistant to join our Bookings Team at Fitzwilliam Hospital. As an Admin & Bookings Assistant, you will assist the NHS and Bookings team to ensure authorisation is received where required for all procedures under the NHS. You...
-
Administration & Bookings Assistant
3 weeks ago
Peterborough, United Kingdom Ramsay Health Full timeAdmin & Bookings Assistant | Fitzwilliam Hospital | Full Time 37.5 Hours The role:We are looking for an experienced Administrative Assistant to join our Bookings Team at Fitzwilliam Hospital. As an Admin & Bookings Assistant, you will assist the NHS and Bookings team to ensure authorisation is received where required for all procedures under the NHS. You...
-
Administration & Bookings Assistant
4 weeks ago
Peterborough, United Kingdom Ramsay Health Full timeAdmin & Bookings Assistant | Fitzwilliam Hospital | Full Time 37.5 Hours The role:We are looking for an experienced Administrative Assistant to join our Bookings Team at Fitzwilliam Hospital. As an Admin & Bookings Assistant, you will assist the NHS and Bookings team to ensure authorisation is received where required for all procedures under the NHS. You...
-
Administration & Bookings Assistant
2 weeks ago
Peterborough, United Kingdom Ramsay Health Full timeAdmin & Bookings Assistant | Fitzwilliam Hospital | Full Time 37.5 Hours The role:We are looking for an experienced Administrative Assistant to join our Bookings Team at Fitzwilliam Hospital. As an Admin & Bookings Assistant, you will assist the NHS and Bookings team to ensure authorisation is received where required for all procedures under the NHS. You...
-
Administration & Bookings Assistant
3 weeks ago
Peterborough, United Kingdom Ramsay Health Full timeAdmin & Bookings Assistant | Fitzwilliam Hospital | Full Time 37.5 Hours The role:We are looking for an experienced Administrative Assistant to join our Bookings Team at Fitzwilliam Hospital. As an Admin & Bookings Assistant, you will assist the NHS and Bookings team to ensure authorisation is received where required for all procedures under the NHS. You...
-
Administration & Bookings Assistant
3 weeks ago
Peterborough, United Kingdom Ramsay Health Full timeAdmin & Bookings Assistant | Fitzwilliam Hospital | Full Time 37.5 Hours The role:We are looking for an experienced Administrative Assistant to join our Bookings Team at Fitzwilliam Hospital. As an Admin & Bookings Assistant, you will assist the NHS and Bookings team to ensure authorisation is received where required for all procedures under the NHS. You...
-
Booking Administrator
4 days ago
Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeWe are looking for a motivated and flexible Booking Administrator to contribute to the delivery of high quality care to our patients.ENT is a busy service, which books admissions for surgical procedures undertaken within the department. You will be responsible for providing support to the team and arranging admission dates in line with treatment plans,...
-
Booking Administrator
3 weeks ago
Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeTo book appointments for Cardiology/Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines. - To monitor and maintain diagnostic waiting lists - To provide administrative support for the Cardiac / Respiratory Investigations Department - To support the smooth running of the...
-
Administration & Bookings Assistant
3 weeks ago
Peterborough, Cambridgeshire, Eastern England, United Kingdom Ramsay Health Full timeAdmin & Bookings Assistant | Fitzwilliam Hospital | Full Time 37.5 Hours The role:We are looking for an experienced Administrative Assistant to join our Bookings Team at Fitzwilliam Hospital. As an Admin & Bookings Assistant, you will assist the NHS and Bookings team to ensure authorisation is received where required for all procedures under the NHS. You...
-
Endoscopy Booking Administrator
3 weeks ago
Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time**The post holder will**: Input data into and maintain an accurate EU electronic patient booking diary. Assist with provision of efficient and comprehensive administration support within the Endoscopy Unit and across the Clinical Business Unit. Ensure that you contribute to the department operating to the highest standards and that it not only meets but...
-
Booking Administrator
2 months ago
Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeTo book appointments for Cardiology/Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines. - To monitor and maintain diagnostic waiting lists - To provide administrative support for the Cardiac / Respiratory Investigations Department - To support the smooth running of the...
-
Endoscopy Booking Administrator
3 days ago
Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeThe post holder will:Input data into and maintain an accurate EU electronic patient booking diary.Assist with provision of efficient and comprehensive administration support within the Endoscopy Unit and across the Clinical Business Unit.Ensure that you contribute to the department operating to the highest standards and that it not only meets but exceeds...
-
Booking Administrator
3 days ago
Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeTo book appointments for Cardiology/Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines. To monitor and maintain diagnostic waiting lists To provide administrative support for the Cardiac / Respiratory Investigations Department To support the smooth running of the main...
-
Endoscopy Booking Administrator
4 days ago
Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeThe post holder will: Input data into and maintain an accurate EU electronic patient booking diary. Assist with provision of efficient and comprehensive administration support within the Endoscopy Unit and across the Clinical Business Unit. Ensure that you contribute to the department operating to the highest standards and that it not only meets but exceeds...
-
Booking Administrator
3 weeks ago
Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeADMINISTRATION To book appointments for Cardiology & Respiratory Diagnostic tests and Procedures undertaken within the department, adhering to both 6 week diagnostic and 18 week RTT guidelines. To cancel, rebook and rearrange appointments as directed. To respond to general enquiries to the department Register referrals onto department computer system in...
-
Endoscopy Booking Administrator
4 days ago
Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeThe post holder will: Input data into and maintain an accurate EU electronic patient booking diary. Assist with provision of efficient and comprehensive administration support within the Endoscopy Unit and across the Clinical Business Unit. Ensure that you contribute to the department operating to the highest standards and that it not only meets but exceeds...
-
Booking Administrator
3 weeks ago
Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time**KEY RESPONSIBILITIES**: ADMINISTRATION To book admissions for surgical procedures undertaken within the department, adhering to National and local targets. To cancel, re-book and re-arrange admission dates as directed. To respond to general enquiries to the department from a variety of sources Register referrals onto department computer system in...
-
Booking Administrator
3 days ago
Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeTo book patients for admission for surgical procedures including Cancer for Colorectal and General Surgery theatre lists, adhering to 18 week RTT guidelines. To monitor and maintain waiting lists for specified Consultants To provide administrative support for the Colorectal and General Surgical admissions Department To contribute to providing cover for...
-
Booking Administrator
3 weeks ago
Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full timeWe are looking for a motivated and flexible Booking Administrator to contribute to the delivery of high quality care to our patients. ENT is a busy service, which books admissions for surgical procedures undertaken within the department. You will be responsible for providing support to the team and arranging admission dates in line with treatment plans,...
