Customer Service Advisor
4 weeks ago
Customer Service Advisor – Colchester
£23,400 p/a plus generous quarterly bonus.
Full and part time (pro rata'd) roles available.
Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes??
Then come join us as a Customer Service Advisor and you’ll work Monday to Friday (between the hours of 9am to 6pm) with 1 in 3 Saturdays (9am to 1pm), Full time 37.5 hours per week or part time approx 20 hours. No experience necessary as we will provide you with full training We offer a basic salary of £23,400 p/a full time hours and pro rata's for part time hours plus a generous quarterly bonus so you can earn up to £27,400 per year full time . You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers – Towergate.
With a start date mid November 2024 , You’ll have a 4-week induction followed by an 8-week training academy. We’re committed to providing the support you need to thrive, ensuring you step into your role with confidence. But it doesn’t end there – your journey continues with ongoing development opportunities as we invest in your career growth with us in the Insurance industry.
So, what does the role of a Customer Service Advisor here involve?
Providing great customer service to existing clients over the phone and via email, so having attention to detail, and the ability to learn quickly, plus a positive attitude is a must. Efficiently manage high call volumes in our dynamic contact centre environment meeting and exceeding performance KPI’s and targets. You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives…all whilst having a lot of funIn return you will be welcomed and supported by our Ardonagh family, an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
· Holiday entitlement of 26 days plus bank holidays .
· Opportunity to progress your career across the entire Ardonagh family.
· Gain CII or ACII qualifications to boost your knowledge and career prospects in the Insurance Industry.
· Pension scheme for when you feel it’s time to retire.
· 24-hour support for physical and mental wellbeing and on site mental health ambassadors .
· 1 days paid volunteering day to give back to our communities.
· The Spotlight Awards, where we shine a light on the brightest talent across our group.
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