Customer Service Advisor

6 months ago


Colchester, United Kingdom AmTrust International Full time

Arc Legal Group, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions, and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case handling.

Do you have a customer service background and want to launch your career in the insurance industry?

We're seeking an enthusiastic individual to join our Home Emergency team as a Customer Service Advisor in our Colchester office. You'll spend your days on the phone assisting clients with their insurance claims and providing excellent service.

This is an entry-level opportunity to gain experience in a professional office environment.

The role involves a Mon-Sun rota between 6am-11pm with 37.5 total hours/week.

**Key requirements**:

- Enthusiastic with good communication skills
- Strong customer service orientation
- Good Telephone manner
- Organised and able to prioritise workload
- Comfortable working to deadlines
- Confident working independently

Along with basic contractual benefits, such as 25 days holidays and pension, we offer a host of other benefits including free insurances (Life Assurance, Income Protection and Travel), a free FitBit, free fruit delivered to the office twice a week, 24/7 virtual GP support and free parking.

For more information and to show your interest, submit your CV and we will be in touch.



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